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The NSPCC has a number of internal practice documents which we will make available to download from this page. The first of these is the NSPCC practice standards.
NSPCC practice standards (PDF, 211KB)
Our practice standards document sets out the mandatory standards which NSPCC services for children and young people must follow.
The standards cover: enquiries and referrals; referring out to an external agency; case allocation, initial actions and waiting lists; assessments; intervention; supervision and case monitoring; review of workplans; and case closure.
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