How the NSPCC protects babies
Helpline highlight is a new series of reports looking at why people contact the NSPCC's helpline service and how we help.
Helpline highlight: how the NSPCC helpline protects babies (PDF, 1.44MB)
is the second in the series and looks into some of the key concerns people who call the NSPCC have about babies.
- Between April and June 2011, 851 people contacted the NSPCC's helpline service with concerns about a baby.
- Almost three quarters (74%) of all calls about children under one led to a referral to the police or children's services.
- 44% of people who contacted us about a child under one, were worried the child was being neglected.
- In over half (55%) of all calls that resulted in a referral, the caller said they had heard or seen the child in distress.
- Nearly two thirds (60%) of referrals involved either parental substance misuse, domestic abuse or concerns about the parent's mental health.
- One in three referrals for neglect also featured some form of emotional abuse, physical abuse or both.
Listen to our podcast
Dr Linda Papadopoulos, the NSPCC helpline ambassador, talks about the work of the NSPCC in protecting babies and how protecting babies is everyone's responsibility. In part two she talks through the signs that a baby could be at risk and the short term, long term, physical and psychological consequences of abuse and neglect.
Helpline highlight: a year in review
More Helpline highlights
March 2012A review of the NSPCC’s helpline service in 2011 looking at contacts made to the NSPCC and what this can tell us about the levels of abuse and neglect.
All babies count: children under one
Further resources on protecting babies
Our pages set out why children under one are an NSPCC priority and what we are doing to protect babies from abuse and neglect.
If you're worried about a child, we're here 24/7 by phone and online. It's free and you don't have to say who you are.
Call: 0808 800 5000 | Text message: 88858
Email: firstname.lastname@example.org | Sign with BSL video service