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NSPCC Procedures and Core Standards

NSPCC Practice guides

NSPCC Procedures and Core Standards

Our best practice handbook for NSPCC practitioners and managers providing services for children and young people

NSPCC Procedures and Core Standards (PCS) were developed for use within the NSPCC Services for Children and Young People (SCYP) function. Read more about our procedures and core standards

1. Introduction (PDF, 104KB)

2. Core standards - services for children and young people (PDF, 109KB)

3. Confidentiality and information sharing (PDF, 131KB)

4. Representations about services (PDF, 222KB)

5. Service requests and recording (PDF, 383KB)

6. Case management and supervision (PDF, 114KB)

7. Access to personal records (PDF, 186KB)

8. Sample cases (PDF, 137KB)

9. Intimate care (PDF, 117KB)

10. Dealing with self harm (PDF, 143KB)

11. Serious case reviews (PDF, 120KB)

12. Independent child protection action (PDF, 218KB)

13. Procedure for behaviour support (PDF, 148KB)

For ChildLine only:

1. Counselling requests and recording (PDF, 286KB)

2. Confidentiality and information sharing (PDF, 120KB)

3. Supervision, appraisal and performance development review (PDF, 124KB)

Read more about our procedures and core standards

If you require any further information about NSPCC Procedures and Core Standards, please contact us via our Enquiry service

Related reading

NSPCC Practice guides
Child protection practice guidance for NSPCC practitioners and managers providing services for children and young people

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