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NSPCC Procedures and Core Standards

NSPCC Practice guides

NSPCC Procedures and Core Standards

Our best practice handbook for NSPCC practitioners and managers providing services for children and young people

1. Introduction (PDF, 92KB)

2. Core standards: Services for Children and Young People (SCYP) (PDF, 172KB)

3. Confidentiality and information sharing (PDF, 142KB)

4. Representations about services (PDF, 245KB)

5. Service requests and recording (PDF, 408KB)

6. Case management and supervision (PDF, 139KB)

7. Access to personal records (PDF, 186KB)

8. Sample cases (PDF, 137KB)

9. Intimate care (PDF, 117KB)

10. Dealing with self harm (PDF, 143KB)

11. Serious case reviews (PDF, 148KB)

11a. Serious case reviews index (PDF, 94KB)

12. Independent child protection action [currently unavailable]

13. Procedure for behaviour support (PDF, 145KB)

14. Supervision and appraisal for volunteers (PDF, 93KB)

15. Child protection procedure (PDF, 144KB)

16. Working with substance misuse (PDF, 166KB)

For ChildLine only:

1. Counselling requests and recording (PDF, 286KB)

2. Confidentiality and information sharing (PDF, 106KB)

3. Supervision, appraisal and performance development review (PDF, 124KB)

Read more about our procedures and core standards

If you require any further information about NSPCC Procedures and Core Standards, please contact us via our Enquiry service

Related reading

NSPCC Practice guides
Child protection practice guidance for NSPCC practitioners and managers providing services for children and young people

Help for children & young people

ChildLine

0800 1111

Help for adults concerned about a child

Help and advice

0808 800 5000