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Evaluation and audit service

An immediate or tailored evaluation and audit service to report on impact and effectiveness of learning and development programmes

Our Evaluation and audit service is useful for organisations who want to understand whether their child protection training or training strategies:

  • provide value for money

  • develop the competence of practitioners

  • provide effective support for the implementation of policies and procedures

  • identify gaps in policies, skills and service provision

  • enable them to measure progress following inquiry or inspection reports.

The evaluation programme can be requested in relation to courses designed and delivered by the NSPCC or courses delivered by other trainers or training organisations.

It can be provided at the following levels:

Impact level

This course report provides a statistical breakdown and narrative on the training given and learning response of participants. The report will provide data in respect of participant's attendance and a SNAP analysis including:

  • percentage responses per question
  • number count responses per question
  • a list of literal responses per question
  • a graph illustrating all but literal responses to each question by number of delegates and value of response.

Learning level

This service explores how well participants have gained and applied their learning in the three to six months following a course. It also looks at what has hindered or assisted that learning. The evaluation can measure influence and impact on individual professional practice and service delivery.

Organisational level

This audit service measures influence and impact on practice and service in relation to organisational mandates or specific directives. These might arise from legislative changes, inquiry or inspection reports, or serious case reviews. This will enable you to ascertain whether training has resulted in changes within the organisation in line with any strategy or action plan.

Various levels of evaluation, including learning, behavioural and organisational analytical reports, can be provided. The full content and cost of the evaluation will be negotiated with you.

If you have any further questions about our services, please contact NSPCC Training