Payroll Giving FAQs
How can I set up a payroll donation?
What should I do if my employer doesn't offer Payroll Giving?
How long will it take for my donation to be set up?
How will I know that the NSPCC is receiving my money?
Will my donation continue automatically if I move employers?
How do I change the amount I give?
Who can I contact if I need further information?
How can I set up a payroll donation?
Your job is simple - all you need to do is fill out our online form.
- We will notify your employer that you want to start a payroll donation.
- Your employer will deduct the donation from your salary (before tax).
- Your employer will then send your donation to the Payroll Giving Agency (PGA) that they are registered with.
- The PGA will send the donation through to the NSPCC.
What should I do if my employer doesn't offer Payroll Giving?
In order to offer Payroll Giving, your employer must be registered with a Payroll Giving Agency and must be able to make pre-tax deductions from your pay.
Information on how your employer can set this up can be found on the Payroll Giving Centre website.
If your employer is not able to offer Payroll Giving, you could also set up a Direct Debit to the NSPCC.
How long will it take for my donation to be set up?
Once we have received your online donation form we will inform your employer that you wish to set up the donation. You should see your donation starting within three months of you filling out the form.
How will I know that the NSPCC is receiving my money?
Your donation is vitally important to the NSPCC and we will write to thank you for your gift. Your employer can also ask its Payroll Giving Agency to confirm that we are receiving your gift.
Will my donation continue automatically if I move employers?
No, you will have to set up a new payroll gift through your new employer.
How do I change the amount I give?
Simply inform your employer that you'd like to change the amount you give each month.
Who can I contact if I need further information?
If you need further information regarding your gift, please contact supportercare@nspcc.org.uk.
You can also visit the Payroll Giving Centre website - for general information on the Payroll Giving scheme.
For employers we have more information on setting up a Payroll Giving scheme.
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