Making a donation FAQs

The questions below are about the different ways you can donate to NSPCC.

How do I make a donation to the NSPCC?

Where does the money I donate to the NSPCC go?

How do I make a donation in memory of a loved one?

How do I leave a gift to the NSPCC in my will?

Can I ask people to donate to the NSPCC?

I would like to know more about the Gift Aid scheme

I've received a telephone call from the NSPCC about my donation

Can you recycle ink cartridges?

Do you take donations of toys and clothes?

Can I donate my song / poetry / film for your adverts?

I have a question about my donation, who can I contact?

How do I make a donation to the NSPCC?

You can donate via our website with either with a regular gift or a credit card donation. A regular gift is an easy and convenient way of giving your support and allows us to plan ahead.

If you can't make an online donation, don't worry. You can set up a regular monthly gift or make a credit card donation over the telephone. Please call us on 0800 408 1771 to set a donation up.

Alternatively, you can set up a regular monthly gift using our postal Direct Debit form

 Direct Debit form (PDF, 99.1kb)

Or, donate by cheque using our postal donation form

 Cheque postal form (PDF, 37.6kb)

If you are unable to download this form, just send a cheque made payable to 'NSPCC Registered Charity' with your name and address to:

NSPCC
Freepost WC1613
London
EC2B 2NS

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Where does the money I donate to the NSPCC go?

We're trying to solve an enormous problem ending cruelty to children in the UK with limited resources. So we work really hard to make sure every donation we receive is spent efficiently and effectively. Find out more about where your money goes and why your support counts so much.

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How do I make a donation in memory of a loved one?

When you have lost a loved one, you can set up a tribute fund or give a gift in memory. It is easy to set up and can help to bring consolation at a time of grief.

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How do I leave a gift to the NSPCC in my will?

We are incredibly grateful to everyone who considers leaving a gift to the NSPCC in their will. There are many questions to consider when writing this into your will, ranging from how to look after your family to how you might change a gift to reflect a change in your life circumstances. We can help guide you through all of these subjects, and provide practical advice on how best to leave a charitable gift in your will. Find out more about leaving a gift in your will.

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Can I ask people to donate to the NSPCC instead of giving gifts?

Yes, your guests can mark your special day by donating to the NSPCC instead of giving you gifts. And the NSPCC will support you all the way, providing you with items such as donation cards, collection boxes and wedding favour cards to help you make your occasion in a very special way. Got to our donate and celebrate pages to find out more.

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I would like to know more about the Gift Aid scheme.

Gift Aid is a fantastic method of tax-effective giving, which will allow us to help even more children - at no extra cost to you. Find out more about gift aid and the benefits it brings to our work with children across the UK

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I've received a telephone call from the NSPCC about my donation

These calls are about making sure we're doing all we can to give you a good experience of supporting the NSPCC. They enable us to update records and check details instangly, which we otherwise wouldn't be able to do. It allows us to learn more about our supporters by having direct communication. Telemarketing is also a highly effective source of income for the NSPCC to help us raise more money for children.

Our aim is to ensure that our donors are comfortable with the amount that they are giving. In fact, many supporters welcome the opportunity to increase their regular gift or to ask about our work and how their money is put to use. It's also an opportunity to tell everyone the advantages of Gift Aid and discuss other ways of supporting us such as Legacies or fundraising.

If however, you would rather we didn't call you to ask for money please let us know by calling 020 7825 2505 or email supportercare@nspcc.org.uk

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Can you recycle ink cartridges?

The NSPCC has joined up with The Recycling Factory to collect old ink jet cartridges and receives a donation of £4.50 for every cartridge recycled. For more information visit our Environmentally Friendly Shop , email nspcc@trf-uk.com or ring 0800 091 0696.

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Do you take donations of toys or clothes?

Some NSPCC projects accept toys. Please note that we do not accept second hand toys for health and safety reasons.

You can also donate good quality used clothing, shoes and linen through our national door to door clothing collection scheme. The NSPCC work in partnership with Clothes Aid who operate the clothing collection scheme. Look out for NSPCC branded bags posted through your letterbox. These bags will be collected on the designated day and Clothes Aid will donate 80 per tonne of clothes collected to the NSPCC. For further information you can contact Clothes Aid on www.clothesaid.co.uk or call 0207 2888545.

The NSPCC does not accept furniture as we do not have a scheme to recycle such items. We do not have a van or storage facilities. The Furniture Recycling Network can advise people regarding offers of furniture, please callt 0845 6028003 or visit their website at www.frn.org.uk .

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I would like to donate my song/poetry/film for your adverts.

The NSPCC is unable to help individuals publish or release their work. It receives many pieces of a similar nature and to attempt to help all the authors / musicians who contact us would be both time consuming and outside our remit, which is to end cruelty to children in England, the Channel Islands, Wales and Northern Ireland. It is advisable that authors or musicians contact a literary agent or record company who will be better placed to assist.

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I have a question about my donation, who can I contact?

If you have any questions about your donation to the NSPCC, please contact our Supporter Care team by calling 020 7825 2505 or email supportercare@nspcc.org.uk.

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