The Fundraising Standards Board
The NSPCC is a member of the Fundraising Standards Board (FRSB). In joining FRSB we have agreed to adhere to a strict set of codes and a Fundraising Promise committing us to treat the public with respect, fairness, honesty and clarity in all our money raising activities.
The FRSB was set up in 2006 to implement and oversee a transparent self-regulatory scheme for fundraising in the UK. It exists to encourage high standards in fundraising and to increase public confidence in charitable giving. By displaying the FRSB logo we have demonstrated our commitment to the scheme, which is underpinned by an accessible fundraising complaints procedure for members of the public if they have a problem.
The Fundraising Promise
The Fundraising Standards Board’s Fundraising Promise is a commitment made to the public by members of the Fundraising Standards Board’s scheme. It has been compiled in consultation with fundraisers and the public and is based on six key pledges that centre on respect, honesty, accountability and transparency. The Fundraising Promise represents a commitment to the highest standards of good practice, and to ensuring that all fundraising activities are open, legal and fair.
Download FRSB Promise (PDF, 201.7kb)
NSPCC Fundraising complaints policy (PDF, 237kb)