ChildLine Schools Service At a glance

The ground-breaking ChildLine Schools Service uses specially trained volunteers to talk to primary school children about abuse. We use an assembly or workshop to help under 11s understand abuse and recognise it if it occurs.

The sessions are tailored to the age range of those in the group, with topics covered in an easy to understand way, without being graphic.

Why this service is needed

Most children who contact ChildLine for information, help and support are over 11 years old. Sadly, in many cases abuse has been going on for some time. The ChildLine Schools Service wants to reach out to and empower these younger children.

Children who suffer abuse often don't recognise what is happening to them as wrong. We need to help them understand and recognise what is and isn’t normal behaviour and offer help if they need it.

Where a child indicates they’ve experienced abuse, any action taken is within the school’s child protection procedures. If these procedures are not considered adequate, the case can be escalated to a schools manager. 

Who delivers the ChildLine Schools Service

An assembly and workshop will be delivered by ChildLine Schools Service staff and/or trained volunteers. All staff and volunteers will hold Enhanced Criminal Record Bureau/Access NI Disclosure/membership of Protection of Vulnerable Groups scheme, and the school will be given their names in advance.

Volunteers will be over 16 and have passed an enhanced criminal record check - these include Access N.I. check for Northern Ireland, Protecting Vulnerable Groups (PVG) check for Scotland and an Enhanced CRB check for England.

Want to help? Find out about our volunteer opportunities. Or, if you would like the ChildLine Schools Service to visit your primary school, complete our contact form.

Contact Schools Service team

Before the visit

Ahead of the visit, the school will provide information for pupils to share with parents. Pupils are free to opt out.

We talk to the school about pupils' individual needs and we will adhere to any advice provided by the school to enable all children to participate, including those with Special Educational Needs (SEN).

After the visit

Following the session, feedback from teachers, pupils and parents is encouraged.

Volunteer for ChildLine Schools Service

We're protecting a generation of children against abuse, one primary school at a time. Play your part.
Become a volunteer