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Directory

BereavementChild abuseChildcare
Deaf or disabledDomestic violenceDrugs or alcohol
Emotional supportFamilyFathers
HealthLGBTMoney, home and work
MothersPregnancyRelationships
School  
   
Northern IrelandScotlandWales

 

Bereavement

Foundation for the Study of Infant Deaths (FSID) (England, Wales and Northern Ireland, but general advice applicable UK-wide)

Supports families whose babies have died suddenly and provides information on infant health, baby care and sudden infant deaths.

11 Belgrave Road
London
SW1V 1RB

Telephone: 020 7802 3200
Helpline: 0808 802 6868 (Mon–Fri 10am–6pm, Sat–Sun 6pm–10pm)
Email: helpline@fsid.org.uk
Website: www.fsid.org.uk

Stillbirth and Neonatal Death Society (SANDS) (UK-wide)

Information and a national network of support groups for anyone affected by the death of a baby. The helpline provides free advice and information.

28 Portland Place
London
W1B 1LY

Telephone: 020 7436 7940
Helpline: 020 7436 5881 (Mon–Fri 9.30am–5.30pm, Tue and Thur 6pm–10pm)
Email: helpline@uk-sands.org
Website: www.uk-sands.org

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Child abuse

Anti-bullying alliance (UK-wide)

Works to stop bullying and create a safer environment in which children and young people can live, grow, play and learn.

8 Wakley Street
London
EC1V 7QE

Email: aba@ncb.org.uk

Child Exploitation and Online Protection Centre (CEOP) (UK-wide)

Part of UK policing. Dedicated to eradicating the sexual abuse of children. Tracks and brings offenders to account either directly or in partnership with local and international forces.

33 Vauxhall Bridge Road
London
SW1V 2WG

Telephone: 0870 000 3344
Website: www.ceop.police.uk

ChildLine (UK-wide)

Counselling service for young people up to 18, who can contact the service with any problem, such as bullying, exam stress, family problems etc.

Helpline: 0800 1111
Website: www.childline.org.uk

Children's Services (UK-wide)

Services for children provided by local councils.

You will find details of your local children's services on the website of your council.

Cybersmile (UK-wide)

Cyberbullying charity, offering practical help, support and advice for anybody affected by cyberbullying and hate campaigns including parents, children, teachers and carers.

The Brighton Forum
95 Ditchling Road
Brighton
East Sussex
BN1 4ST

Email: info@cybersmile.org
Website: www.cybersmile.org

ECPAT UK (UK-wide)

Children’s rights organisation campaigning against the commercial sexual exploitation of children in the UK and internationally.

Grosvenor Gardens House
35–37 Grosvenor Gardens
London
SW1W 0BS

Telephone: 020 7233 9887
Email: info@ecpat.org.uk
Website: www.ecpat.org.uk

Kidscape (UK-wide, training courses are based in London)

Support and advice about bullying and child sexual abuse for parents. Information is available from the helpline, through online resources, and from training courses.

2 Grosvenor Gardens
London
SW1W 0DH

Helpline: 08451 205 204 (Mon–Thur 10am–4pm)
Website: www.kidscape.org.uk

Mosac

Voluntary organisation supporting all non-abusing parents and carers whose children have been sexually abused. Provides support services and information to parents, carers and professionals.

141 Greenwich High Road
London
SE10 8JA

Helpline: 0800 980 1958
Email: enquiries@mosac.org.uk
Website: www.mosac.org.uk

National Association for People Abused in Childhood (NAPAC) (UK-wide)

NAPAC provides support and information for adults abused in childhood.

PO Box 63632
London
SW9 1BF

Telephone: 0203 176 0560
Helpline: 0800 085 3330 (Mon–Thu 10am–9pm, Fri 10am–6pm)

NSPCC (UK-wide)

The UK's leading charity specialising in child protection and the prevention of cruelty to children. Provides information and advice to adults.

Weston House
42 Curtain Road
London
EC2A 3NH

Telephone: 0808 800 5000
Text: 88858
Email: help@nspcc.org.uk
Website: www.nspcc.org.uk (general public) www.nspcc.org.uk/inform (professionals)

One in Four (UK-wide)

Provides support and resources to people who have experienced sexual abuse and sexual violence.

219 Bromley Road
Bellingham
Catford
SE6 2PG

Telephone: 020 8697 2112
Email: admin@oneinfour.org.uk
Website: www.oneinfour.org.uk

Police (UK-wide)

Police services for children in immediate danger.

You may find the address of your local police station on the website of your local police force.

Telephone: 999 (emergencies) 101 (non-emergencies) or find the telephone number of your local police force (non-emergencies)

Reunite (UK-wide)

UK charity specialising in international parental child abduction and the movement of children across international borders.

PO Box 7124
Leicester
LE1 7XX

Telephone: 0116 2555 345
Helpline: 0116 2556 234
Email: reunite@dircon.co.uk
Website: www.reunite.org

Stop It Now (UK-wide)

Campaign dedicated to preventing child sexual abuse. Provides a confidential helpline for parents, carers and professionals.

Bordesley Hall
The Holloway
Alvechurch
Birmingham
B48 7QA

Telephone: 01527 598184
Helpline: 0808 1000 900
Email: help@stopitnow.org.uk
Website: www.stopitnow.org.uk

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Childcare

Daycare Trust (UK-wide)

Highlights the need for affordable, accessible, quality childcare. Provides information on the childcare options for parents.

2nd Floor
Novas Contemporary Urban Centre
73-81 Southwark Bridge Road
London
SE1 0NQ

Telephone: 0845 872 6260 (020 7940 7510)
Email: info@daycaretrust.org.uk
Website: www.daycaretrust.org.uk

National Childminding Association (England and Wales, but general advice applicable UK-wide)

Provides information and advice for parents and professionals about home-based childcare.

Royal Court
81 Tweedy Road
Kent
BR1 1TG

Telephone: 0845 880 0044
Website: www.ncma.org.uk

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Deaf or disabled

British Deaf Association (UK-wide)

Organisation that promotes deaf culture, deaf identity and British Sign Language. Its aim is to achieve equality for deaf people through campaigning and community engagement.

Website: www.bda.org.uk

Contact a Family (UK-wide)

Brings together families whose children have disabilities. Offers advice and information to families and professionals on any aspect of raising a disabled child.

209-211 City Road
London
EC1V 1JN

Telephone: 020 7383 3555
Helpline: 0808 808 3555 (Mon–Fri 9.30am–5pm)
Email: helpline@cafamily.org.uk
Website: www.cafamily.org.uk

Disabled Parents Network (advice services UK-wide, advocacy service England only)

Support network for disabled people who are parents or hope to become parents. Offers advice and information by phone and email, and puts disabled parents in touch with each other.

Telephone helpline: 0300 3300 639 (Mon–Fri 10am–4pm)
Website: www.disabledparentsnetwork.org.uk

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Domestic violence

The Hideout

Website to help children and young people understand domestic abuse.

Website: www.thehideout.org.uk

National Domestic Violence Freephone Helpline (UK-wide)

A national helpline for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

Helpline: 0808 2000 247
Website: www.nationaldomesticviolencehelpline.org.uk

Women's Aid (UK-wide)

Provides information, advice and help for women and their children affected by domestic violence.

PO Box Bristol 391
BS99 7WS

Telephone: 0345 023 468 (England office)
Helpline: 0808 2000 247 (Mon–Sun 24 hours)
Website: www.womensaid.org.uk
Email: helpline@womensaid.org.uk

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Drugs or alcohol

ADFAM

Information and support for the families of drug and alcohol users.

25 Corsham Street
London
N1 6DR

Telephone: 020 7553 7640
Email: admin@adfam.org.uk
Website: www.adfam.org.uk

Alcoholics Anonymous (UK-wide)

Support groups for people who have a desire to stop drinking. Also provides information and advice via a helpline.

PO Box 1
10 Toft Green
York
YO1 7NJ

Helpline: 0845 769 7555
Email: help@alcoholics-anonymous.org.uk
Website: www.alcoholics-anonymous.org.uk

Children of addicted parents and people (COAP) (UK-wide)

For young people living with a family member's addiction to drugs, alcohol or behaviour such as gambling.

Website: www.coap.org.uk

Drugsline (UK-wide)

Offers confidential information and support to people, and families, who have a drug or alcohol problem. They can put you in touch with local services.

395 Eastern Avenue
Essex
IG2 6LR

Telephone: 020 8554 3220
Helpline: 0808 1 606 606
Email: help@drugsline.org
Website: www.drugsline.org

FRANK (UK-wide)

Friendly, confidential drugs advice for young people.

Telephone: 0800 77 66 00
Text: 82111
Website: www.talktofrank.com

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Emotional support

Samaritans (UK-wide)

Provides confidential emotional support to those experiencing despair, distress or suicidal feelings.

Telephone: 08457 90 90 90 (24 hours)
Website: www.samaritans.org

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Family

4Children (England, Scotland and Wales)

4Children runs Sure Start Children's Centres as well as family and youth services across Britain.

City Reach
5 Greenwich View Place
London
E14 9NN

Telephone: 020 7512 2112
Helpline: 020 7512 2100
Email: info@4children.org.uk
Web: www.4children.org.uk

Alone in London (London only)

Works to support young people who are homeless or at risk of homelessness, providing a range of services to support them.

Unit 6
48 Provost Street
London
N1 7SU

Telephone: 020 7278 4224
Email: enquiries@als.org.uk
Website: www.als.org.uk

Family Lives (advice services UK-wide, face-to-face services England only)

Offers help and support on parenting and family life. The helpline provides a confidential information, advice and support services.

CAN Mezzanine
49-51 East Road
London
N1 6AH

Telephone: 020 7553 3080
Helpline: 0808 800 2222 (Mon–Sun 7am–midnight)
Email: parentsupport@familylives.org.uk
Web: www.familylives.org.uk

Home-Start UK (UK-wide)

Volunteers offer support, friendship and practical help to young families in their own homes. There are schemes throughout the UK.

8–10 West Walk
Leicester
LE1 7NA

Helpline: 0800 068 6368 (Mon–Fri 8am–8pm, Sat 9am–12pm)
Website: www.home-start.org.uk

Missing People (UK-wide)

Support for families of missing children.

284 Upper Richmond Road West
London
SW14 7JE

Telephone: 0500 700 700
Email: services@missingpeople.org.uk
Helpline: 0808 800 7070 (24 hours)
Website: www.missingpeople.org.uk

Sure Start (England)

Sure Start children's centres provide a range of services for children and families, including health services, breastfeeding support, parenting advice and help finding work or training opportunities.

Website: www.direct.gov.uk

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Fathers

Families Need Fathers (UK-wide)

Supports separated parents and their families, especially fathers who are worried they may be prevented from seeing their children.

134 Curtain Road
London
EC2A 3AR

Telephone helpline: 0300 0300 363 (Mon–Fri 6pm–10pm)
Website: www.fnf.org.uk

The Fatherhood Institute (UK-wide)

Organisation which campaigns for fathers' rights. Information and advice for fathers is given on the organisation's website.

Unit 1 Warren Courtyard
Savernake
Wiltshire
SN8 3UU

Telephone: 0845 634 1328
Website: www.fatherhoodinstitute.org

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Health

Association for Post-Natal Illness (UK-wide)

Advises and supports women suffering from post-natal depression.

145 Dawes Road
London
SW6 7EB

Telephone helpline: 020 7386 0868 (Mon–Fri 10am–2pm)
Website: www.apni.org

Bliss (UK-wide)

Bliss's family support team provides free information and confidential advice to help the families with premature and sick babies.

9 Holyrood Street
London
SE1 2EL

Helpline: 0500 618 140
Email: enquiries@bliss.org.uk
Website: www.bliss.org.uk

Cry-sis (UK-wide)

National helpline providing help and support to families with excessively crying, sleepless or demanding babies.

Cry-sis
London
WC1N 3XX

Helpline: 08451 228 669 (Mon–Sun 9am–10pm)
Website: www.cry-sis.org.uk

International Association of Infant Massage UK (UK-wide)

Contact information for qualified infant massage instructors throughout the country.

Unit 10 Marlborough Business Centre
96 George Lane
London
E18 1AD

Telephone: 020 8989 9597
Website:www.iaim.org.uk

La Leche League of Great Britain (UK-wide)

Offers help and information on breastfeeding. The helpline is staffed by mothers in their own homes who can provide advice on breastfeeding and advise on local groups.

129a Middleton Boulevard
Wollaton Park
Nottingham
NG8 1FW

Helpline: 0845 120 2918 (avoid evenings and weekends unless your query is urgent)
Website: www.laleche.org.uk

Mental Health Foundation (UK-wide)

Mental health charity which aims to help people to survive, recover from and prevent mental health problems.

Colechurch House
1 London Bridge Walk
London
SE1 2SX

Telephone: 020 7803 1100
Website: www.mentalhealth.org.uk

Mind (England and Wales)

Mental health charity providing information on a range of mental health topics. There are 180 local associations which offer support and counselling on a range of issues including postnatal depression.

15-19 Broadway
London
E15 4BQ

Telephone: 020 8519 2122 (Wales: 029 2039 5123 )
Helpline: 0300 123 3393
Email: info@mind.org.uk
Website: www.mind.org.uk

NHS Choices (UK-wide)

Website providing information on a large range of health and social care issues, including children's health, mental health, breastfeeding and parenting.

Website: www.nhs.uk

NHS Direct (England)

Provides health advice and information online or by telephone 24 hours a day.

Telephone: 0845 4647
Website: www.nhsdirect.nhs.uk

Parents First for Health

Website provided by Great Ormond Street Hospital containing information on parenting and child health.

Website: www.childrenfirst.nhs.uk

Young Minds (UK-wide)

Charity for children's mental health. Offers information and support for parents and carers who are concerned about a child's mental health or behavioural problems.

Suite 11
Baden Place
Crosby Row
London
SE1 1YW

Telephone: 020 7089 5050
Telephone helpline: 0808 802 5544 (Mon–Fri 9.30am–4pm)
Email: parents@youngminds.org.uk
Website: www.youngminds.org.uk

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Lesbian, gay, bisexual and transgender

New Family Social (UK-wide)

Charity providing information and support for lesbian, gay, bisexual and transgender (LGBT) adopters, foster carers and their children.

PO Box 66244
London
E9 9BD

Telephone: 0843 289 9457
Website: www.newfamilysocial.co.uk

PACE (England)

London charity promoting the mental health and wellbeing of the lesbian, gay, bisexual and transgender (LGBT) community. Provides a family support service offering counselling, support and advice to all family members on a range of LGBT issues.

34 Hartham Road
London
N7 9JL

Telephone: 020 7700 1323
Website: www.pacehealth.org.uk

Stonewall (UK-wide)

Charity which campaigns for equal rights for lesbians, gay men and bisexuals. Offers free information and advice on a range of topics including parenting, and relevant online parenting resources.

Tower Building
York Road
London
SE1 7NX

Telephone: 020 7593 1850
Helpline: 08000 50 20 20 (Mon–Fri 9.30am–5.30pm)
Website: www.stonewall.org.uk

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Money, home and work

Citizens' Advice Bureau (CAB) (England and Wales)

Information and advice on topics including benefits, maternity rights, debts, housing, consumer rights, employment and legal problems, as well as family and personal difficulties. Offices are local and opening times vary.

Telephone: 08444 111 444 (Wales 0844 477 2020)
Website: www.citizensadvice.org.uk

Department of Work and Pensions (England, Scotland and Wales)

Government department responsible for welfare, including child support and benefits.

Website: www.dwp.gov.uk

Money Advice Trust (UK-wide)

Charity which offers advice on money and debts.

21 Garlick Hill
London
EC4V 2AU

Telephone: 020 7489 7796
Helpline: 0808 808 4000 (Mon–Fri 9am–9pm, Sat 9.30am–1pm)
Website: www.moneyadvicetrust.org
Website: www.nationaldebtline.co.uk

Shelter (England, Wales and Scotland)

Charity which provides advice, information and advocacy services for people with housing problems.

88 Old Street
London
EC1V 9HU

Helpline: England and Scotland: 0808 800 4444 (Mon–Fri 8am–8pm, Sat–Sun 8am–5pm) Wales: 0845 075 5005
Website: www.shelter.org.uk

Working Families (UK-wide)

Offers information and advice for working parents and carers. Provides free legal helpline advice on employment rights such as maternity and paternity leave.

1-3 Berry Street
London
EC1V 0AA

Telephone: 020 7253 7243
Telephone helpline: 0800 013 0313
Email: advice@workingfamilies.org.uk
Website: www.workingfamilies.org.uk

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Mothers

Made for Mums (UK-wide)

Made for Mums is a website where mums and mums-to-be can find essential information and entertainment. It aims to make life as a parent easier and more fun.

Website: www.madeformums.com

Mumsnet (UK-wide)

Website containing information and advice on all aspects of parenting. The community forums allow parents to share experiences or offer advice to one another online.

Website: www.mumsnet.com

Netmums (UK-wide)

Website containing information and advice on all aspects of parenting. The website allows you to choose your location so that you can access local information and get in touch with other mums in your area.

Website: www.netmums.com

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Pregnancy

Association for Improvements in the Maternity Services (UK-wide)

Campaign group for improvements in maternity services. Provides information and support to parents on maternity care.

Telephone: 0300 365 0663
Website: www.aims.org.uk

Maternity Action (UK-wide)

National charity working to improve rights and services for all pregnant women, new parents and their babies. Provides information and advice on women's rights and entitlements throughout pregnancy, maternity leave and return to work.

52-54 Featherstone Street
London
EC1Y 8RT

Telephone: 020 7253 2288
Helpline: 0845 600 8533 (Wed 5pm–9pm, Thu 12–4pm, Fri 8am–12noon)
Website: www.maternityaction.org.uk

Multiple Births Foundation (UK-wide)

Provides information booklets, leaflets and prenatal classes for families expecting a multiple birth.

Hammersmith House Level 4
Queen Charlotte's & Chelsea Hospital
Du Cane Road
London
W12 0HS

Telephone: 020 3313 3519
Website: www.multiplebirths.org.uk

National Childbirth Trust (NCT) (UK-wide)

Widely known for ante-natal classes, but also provides local post-natal support groups for parents. Runs a number of helplines offering advice and support on a range of issues.

Alexandra House
Oldham Terrace
London
W3 6NH

Telephone:   07425 181 875
Helpline: 0300 330 0700
Website: www.nct.org.uk

Twins and Multiple Births Association (TAMBA) (UK-wide)

Charity which encourages and supports parents of twins, triplets or more, and puts them in touch with support groups. Offers confidential support and advice for parents.

2 The Willows
Gardner Road
Surrey
GU1 4PG

Telephone: 01483 304442
Helpline: 0800 138 0509 (Mon–Sun 10am–1pm and 7pm–10pm)
Email: asktwinline@tamba.org.uk
Website: www.tamba.org.uk

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Relationships

Child Support Agency (UK-wide)

Government agency that assesses maintenance levels for parents who no longer live with their children.

PO Box 55
Brierley Hill
DY5 1YL

Helpline: 0345 133 133

Gingerbread (England and Wales)

Provides advice and practical support for lone parents and their children. Provides free advice and information on a wide range of topics including education and housing.

255 Kentish Town Road
London
NW5 2LX

Helpline: 0808 802 0925 (Mon 10am–6pm, Tue/Thu/Fri 10am–4pm, Wed 10am–1pm and 5pm–7pm)
Website: www.gingerbread.org.uk

Institute of Family Therapy (London based)

Provides a therapy service to help couples or families who are having problems with their relationships.

24–32 Stephenson Way
London
NW1 2HX

Telephone: 020 7391 9150
Website: www.ift.org.uk

Relate (UK-wide)

Provides information and advice by phone or online on family or couple relationships. Face-to-face counselling services are available.

Premier House
Carolina Court
Doncaster
DN4 5R

Telephone: 0300 100 1234
Website: www.relate.org.uk

Relate for Parents and Families (UK-wide)

Offers online information and support for parents, plus live chat/SMS services to practitioners. Part of the charity Relate, which offers a range of relationship counselling services for couples and families through local services.

Premier House
Carolina Court
Doncaster
DN4 5R

Telephone: 0300 100 1234
Website: www.relateforparents.org.uk

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School

Advisory Centre for Education (ACE) (UK-wide)

Offers independent advice to parents or carers of children in state-funded schools who are experiencing difficulties such as bullying, special educational needs, admissions to, and exclusions from, school.

1c Aberdeen Studios
22 Highbury Grove
London
N5 2DQ

Helpline: 0808 800 5793
Website: www.ace-ed.org.uk

National Children's Bureau (NCB): Sex Education Forum (UK-wide)

Provides information on sex and relationships education to professionals.

8 Wakley Street
London
EC1V 7QE

Telephone: 020 7843 6000
Email: enquiries@ncb.org.uk
Website: www.ncb.org.uk/sef

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Northern Ireland

Child Maintenance Choices

Free service providing confidential advice and information about child support. Part of the Child Maintenance and Enforcement Division (formerly the Northern Ireland Child Support Agency).

Helpline: 0800 028 7439
Website: www.nidirect.gov.uk/choices

Child Maintenance and Enforcement Division (Northern Ireland)

Government agency that assesses maintenance levels for parents who no longer live with their children.

Great Northern Tower
17 Great Victoria Street
Belfast
BT2 7AD

Telephone: 0845 608 0022

Citizens' Advice Bureau (CAB)

Information and advice on topics including benefits, maternity rights, debts, housing, consumer rights, employment and legal problems, as well as family and personal difficulties. Offices are local and opening times vary.

Website: www.citizensadvice.co.uk

Department for Social Development

Government department responsible for welfare, including child support and benefits.

Website: www.dsdni.gov.uk

Early Years

Provides information and training for parents and professionals on early childcare and play-based education.

6c Wildflower Way
Apollo Road
Boucher Road
Belfast
BT12 6TA

Telephone: 028 9066 2825
Website: www.early-years.org

Gingerbread

Provides advice and practical support for lone parents and their children. Provides free advice and information on a wide range of topics including education and housing.

169 University Street
Belfast
BT7 1HR

Telephone: 028 9023 1417
Helpline: 0808 808 8090
Email: advice@gingerbreadni.org
Website: www.gingerbreadni.org

Housing Advice NI

Provides advice and information online or by phone for people with housing problems.

10-12 High Street
Belfast
BT1 2BA

Telephone: 028 9024 5640 (Mon–Fri 9.30am–1.30pm)
Website: www.housingadviceni.org

Minding Your Head

Information on mental health services in Northern Ireland. Operates a helpline which provides confidential support and information to people who are experiencing distress or despair.

Helpline: 0800 808 8000 (Mon–Sun 24 hours)
Website: www.mindingyourhead.info

NICMA (Northern Ireland)

Provides information on childminding services.

16/18 Mill Street
Newtownards
Co. Down
BT23 4LU

Telephone: 0871 200 2063
Website: www.nicma.org

Northern Ireland Association for Mental Health (NIAMH)

Mental health charity working in Northern Ireland. Provides support to people (and families) suffering from mental illness through local support centres.

80 University Street
Belfast
BT7 1HE

Telephone: 028 9032 8474
Website: www.niamhwellbeing.org

Parenting NI

Provides support and advice on parenting and family life. Provides confidential advice and support on family problems.

1st Floor Andras House
60 Great Victoria Street
Belfast
BT2 7BB

Helpline: 0808 8010 722 (Mon–Thu 9am–9pm, Fri 9am–5pm)
Website: www.parentingni.org

Tiny Life

Charity providing support services for families with premature and vulnerable babies in Northern Ireland.

33 Ballynahinch Road
Belfast
BT8 8EH

Telephone: 028 9081 5050
Website: www.tinylife.org.uk

Women's Aid Federation Northern Ireland

Provides information, advice and help for women and their children affected by domestic violence.

129 University Street
Belfast
BT7 1HP

Telephone: 0289 024 9041
Helpline: 0800 917 1414
Website: www.womensaidni.org

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Scotland

Capability Scotland

Charity which works with families with disabled children and disabled people of all ages.

Westerlea
11 Ellersly Road
Edinburgh
EH12 6HY

Telephone: 0131 337 9876
Helpline: 0131 313 5510
Website: www.capability-scotland.org.uk

Children 1st

National Scottish voluntary organisation providing advice and support to parents on the care and protection of their children. Offers a wide range of local and national services.

83 Whitehouse Loan
Edinburgh
EH9 1AT

Telephone: 0131 446 2300
Website: www.children1st.org.uk

Citizens' Advice Scotland

Information and advice on topics including benefits, maternity rights, debts, housing, consumer rights, employment and legal problems, as well as family and personal difficulties. Offices are local and opening times vary.

Website: www.cas.org.uk

Lone parent helpline

Provided by One Parent Families, offers free confidential information and advice on issues facing lone parents or family members.

Helpline: 0808 801 0323 (Mon–Fri 9.30am–4.30pm)
Website: www.loneparenthelpline.org

NHS 24 (Scotland)

Provides health advice and information online or by telephone 24 hours a day.

Telephone: 0845 4242 424
Website: www.nhs24.com

One Parent Families Scotland

Provides support and information to lone parent families online and through  projects across Scotland.

13 Gayfield Square
Edinburgh
EH1 3NX

Telephone: 0131 556 3899
Website: www.opfs.org.uk

ParentLine Scotland

Offers free telephone advice to any adult caring for a child in Scotland. Provided by Children 1st.

83 Whitehouse Loan
Edinburgh
EH9 1A

Helpline: 0800 028 2233 (Mon, Wed, Fri 9am–5pm, Tue, Thu 9am–10pm, and Sat–Sun midday–8pm)
Website: www.children1st.org.uk

Relationships Scotland

Offers support services and relationship counselling for families experiencing separation and conflict.

18 York Place
Edinburgh
EH1 3EP

Telephone: 0845 119 2020
Website: www.relationships-scotland.org.uk

Scottish Association for Mental Health

Scottish charity working for people with mental health problems. Provides information and advice on general mental health enquiries and contact with local services.

Brunswick House
51 Wilson Street
Glasgow
G1 1UZ

Telephone: 0141 530 1000
Helpline: 0800 917 3466 (Mon–Fri 2pm–4.30pm)
Email: info@samh.org.uk
Website: www.samh.org.uk

Scottish Childminding Association

Charity working to support childminders in Scotland. Provides information and advice on childminding issues to both childminders and parents.

Helpline: 01786 449 063 (Mon–Fri 10am–4pm)
Website: www.childminding.org

Scottish Cot Death Trust

Charity working to raise awareness of the risks of cot death. Provides a range of support services for bereaved families in Scotland.

Royal Hospital for Sick Children
Yorkhill
Glasgow
G3 8SJ

Telephone: 0141 357 3946
Website: www.scottishcotdeathtrust.org

Scottish Women’s Aid

Provides information, advice and help for women and their children affected by domestic violence.

2nd Floor
132 Rose Street
Edinburgh
EH2 3JD

Telephone: 0131 226 6606
Helpline: 0800 027 1234 (24 hours)
Email: contact@scottishwomensaid.org.uk
Website: www.scottishwomensaid.org.uk

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Wales

NHS Direct (Wales)

Provides health advice and information online or by telephone 24 hours a day.

Telephone: 0845 46 47
Website: www.nhsdirect.wales.nhs.uk

Welsh Women's Aid

Provides information, advice and help for women and their children affected by domestic violence.

Helpline: 0808 80 10 800
Website: www.welshwomensaid.org

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ChildLine 0800 1111

Are you a child?

Do you need to talk? Call ChildLine on 0800 1111 or visit us online.

Get some help

NSPCC helpline

Worried about a child?

Don’t wait until you’re certain. Contact our trained helpline counsellors for 24/7 help, advice and support.

Report a concern

Contact the helpline in: