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Child protection advice, resources and support

Information and services for professionals working with children and families

We provide a wide range of advice, support and services for professionals:

We also have specialist support in the following areas:

Helpline for professionals

Our free 24/7 helpline provides advice and support to anyone worried about a child:

Tel: 0808 800 5000
Email: help@nspcc.org.uk
Text: 88858
Complete our online enquiry form

We advise you to follow your organisation's child protection policies and procedures in the first instance.

However, if you want to speak to someone about your concerns, our trained helpline counsellors can offer support, advice and guidance.

Find out more about how our helpline helps professionals.

Dedicated helplines

We also operate specialised helplines on behalf of organisations. This could be to help respond to a specific child protection incident, or it could form part of their child protection procedures.

Our counsellors are fully briefed on the background to each service so they are able to respond effectively to callers' concerns.

Child Trafficking Advice Centre (CTAC)

CTAC provides advice, information and support to professionals concerned about children being trafficked into the UK.

It also offers free training and resources to professionals on how to identify and help trafficked children.

Tel: 0808 800 500
Email: help@nspcc.org.uk
Opening hours: Mon-Fri 9.30 to 4.30

Find out more about CTAC

Information service and child protection resources

Our free information service is the most comprehensive child protection research, policy and practice resource in the UK. You can access a wealth of resources on a range of topics online, including:

If you can't find the answer online, you can contact us:
Tel: 0808 800 5000
Email: help@nspcc.org.uk

Our specialist staff can answer your child protection related queries, recommend resources, and provide you with reading lists.

Services for children and families

We have over 40 service centres across the UK where we work face to face with children, young people and families who need our help.

Our services offer support or therapeutic assistance for:

Safe Network: safeguarding for the voluntary sector

Safe Network is the national child safeguarding unit for the voluntary and community sector in England, helping create a safer environment for children, young people, staff and volunteers.

It provides guides, resources, community-based activities and networking opportunities to groups including:

  • arts, crafts or music groups
  • after-school clubs
  • faith-based activities
  • clubs in youth settings.

Safe Network is a partnership between the NSPCC and Children England and works closely with other key organisations including local safeguarding children boards, umbrella bodies and national charities.

Find out more on the Safe Network website

Child Protection in Sport Unit (CPSU)

The Child Protection in Sport Unit (CPSU) provides help and advice to anyone involved in sports activities with children and young people.

It is a partnership between the NSPCC, Sport England, Sport Northern Ireland and Sport Wales.

In Scotland there is a similar partnership between Children 1st and sportscotland.

Find out more on the CPSU website

ChildLine 0800 1111

Are you a child?

Do you need to talk? Call ChildLine on 0800 1111 or visit us online.

Get some help

NSPCC helpline

Worried about a child?

Don’t wait until you’re certain. Contact our trained helpline counsellors for 24/7 help, advice and support.

Report a concern

Contact the helpline in:

Dedicated helplines

NSPCC specialised helplines support inquiries into abuse and provide advice on child protection.

Find out more

Child Trafficking Advice Centre

If you work with a child who may have been trafficked into the UK, contact CTAC for specialist advice and information on 0808 800 500.

Contact CTAC

Girl at front door

Female Genital Mutilation

Call our free helpline 24/7 on 0800 028 3550 or email FGMhelp@nspcc.org.uk for advice and support.

Find out more

Advice for parents and professionals

The Child Protection in Sport Unit (CPSU) has more information about protecting children in sport.

Visit the CPSU website