About the NSPCC's helpline service
Information about our helpline service, including a behind the scenes look and answers to frequently asked questions.
What is the NSPCC's helpline service?
Our helpline service is for adults who are concerned about the safety or welfare of a child. We provide advice and support, and can take action on your behalf.
NSPCC uncovered
If you want to get an idea of what to expect, and of the action which may result, from a call to our experts, watch this series of short videos which reveal the work of the NSPCC's helpline service.
Frequently asked questions
For details about what happens during a call, how to see your records and more, see our answers to frequently asked questions.
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Worried about a child?
You can talk with an NSPCC counsellor for free, 24 hours a day. Call 0808 800 5000
Contact the helpline in:
