What is the NSPCC helpline?
The NSPCC Helpline is a free, 24-hour service which provides advice to anyone worried about a child.
Whether it’s a serious concern about a child being badly treated which you wish to report to us, or a need for advice about a child’s welfare, we’re here to help.
You don’t have to say who you are and, if you are calling us, we will not know where you are phoning us from.
You’re not doing anything wrong
It can be hard to pick up the phone or email us. But if you are worried about a child, don’t talk yourself out of it. You may have the missing piece of a jigsaw – and without it, a child may be at risk.
By contacting us, you are sharing your worry with experts who understand your concerns. We can help decide the right thing to do on your behalf and we can put your mind at rest. So, if you’re worried about a child, contact us.
Our advisors are happy to answer any question you may have about the service and how we can support you. You can also explore some of our frequently asked questions about staying anonymous, how the NSPCC Helpline works and what sort of records we keep.
Sometimes you may be uncertain about the worries you have for a child so feel free to talk to us about gut feelings or simply something that you feel is suspicious. Or you can ask about other aspects of child welfare. Explore what you can talk to us about, as well as the warning signs that may suggest a child has a serious problem.
Getting in touch
The NSPCC Helpline is an accessible, culturally sensitive service. You can:
Some of our advisors speak Welsh whilst others speak a number of Asian languages.
Deaf or hard of hearing people also have the option to contact us by textphone or videophone.
Find out more
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Worried about a child?
You may be their only hope. Call the NSPCC Helpline now on 0808 800 5000
