NSPCC. Cruelty to children must stop. FULL STOP

Help and advice.

Navigation menu list for sections above the current page
NSPCC Home
Help and advice
Who to turn to
NSPCC Helpline
Help by phone
Help by email
Other helpline services
Making contact
Advice on this site
Helpline feedback
Helpline concern form
Cover your tracks
Confidentiality

Child protection case conferences

If your child is the subject of a child protection case conference, or if someone you know is, you may be wondering what this means. The following information should help you understand what is involved.


What is a child protection case conference?

A child protection case conference is a confidential meeting between parents, social services child protection workers and other professionals to discuss the welfare of a child or children. Child protection case conferences are held after an enquiry has shown that a child or children are at risk of abuse or neglect.


Who attends the conference?

Usually the following people will be there:

  • you (the parent/s)
  • your social worker
  • possibly other family members
  • your health visitor
  • the police
  • the education social worker
  • the teacher or headteacher from your child's school
  • your child's doctor
  • your doctor, if they are different from your child's doctor.

Sometimes these people will also attend:

  • the manager of the social services team
  • a solicitor from the borough's legal department
  • a police officer from the child protection team
  • hospital staff (doctors and/or nurses)
  • a probation officer, if your family has had contact with them.

A child protection co-ordinator will always be present to chair the conference. They will not be connected with the social services team working with your family.

So there can be quite a few people at a first case conference. But if another conference needs to be held with you at a later date, it would be unusual for so many people to attend that meeting.


What happens at the case conference?

The child protection professionals will examine the information gathered during the investigation. The other professionals present (such as doctors or teachers) will be asked to say what they know about your child(ren) and family. They will also be asked for their opinions on what the investigation has shown about the risk of harm to the children.

  • You and any other family members present will then be given the opportunity to comment on what has been said so far. You will also be able to give your opinion about the child(ren)'s situation.
  • The child protection co-ordinator will then ask all the professionals present to say whether they think your child(ren)'s name should be added to the child protection register. This will depend on whether they think there is risk of the child(ren) being harmed again through injury, abuse or neglect. If your child(ren)'s name is added to the register, the child protection co-ordinator will say which category your child is registered under. The categories are physical abuse; physical neglect; emotional abuse; failure to thrive because of lack of care and stimulation.
  • If your child's name is added to the child protection register, everyone at the case conference, including the parents, will meet again to draw up a child protection plan.
Some social services child protection departments have slightly different rules for case conferences. But they all have to publish what these are, so you can find out by asking your social worker for a copy or asking at your local library.


What happens if I don't attend the case conference?

If you can't attend, or choose not to, you can write to the child protection co-ordinator explaining how you see things, or ask the social worker to tell the conference what your views are.


What if I have special needs or need help with communication?

It's important that you are able to say what you want to say at the conference. So tell your social worker about any special needs you have. They can also arrange for an interpreter to be present if English is not your first language.


May my child(ren) attend the conference?

Sometimes children are allowed to attend, if the child protection co-ordinator is sure it will not harm them, and if they are able to understand and contribute. Or the child protection co-ordinator may allow them to be there for part of the meeting, but not all of it.

Your children can also write to tell the conference what they feel about their situation. The social worker involved in your case should help them with this.


May I bring a friend or relative with me?

Yes, if it will help you to say what you want to say at the conference. But be sure they can be trusted to keep everything they hear about your family confidential.


What is the child protection register?

The child protection register is a confidential list of children and young people in an area that are believed to be in need of protection. If a child's name is placed on the register, only the professional workers directly involved with the family will know this.

A child's name is never included on the register without good reason. Your case will be reviewed after three months to see if things have improved, then again every six months. If the conference team think that the child(ren) is no longer at risk, their name/s will be removed.

The child's name will automatically be removed from the register when they are18 years old or if they leave the UK permanently.


What is a child protection plan?

If a child's name is added to the child protection register, a child protection plan is drawn up to make sure the child is kept safe and to help the family. The plan will show:

  • how social services will be checking on the child's welfare
  • what changes are needed to reduce the risk to the child(ren)
  • the support that social services and other professionals will offer to the family to help them deal with their difficulties.

A group of professionals will then work closely with the parents and child(ren). One particular social worker will be responsible for making sure that the needs of the child(ren) are the main priority.

When the plan is in place your rights and responsibilities as a parent remain the same.


What if I am unhappy about what happens at the conference?

You have the right to appeal if

  • you disagree with the decisions made by the conference
  • you are unhappy with the child protection plan.

Ask the social worker how you go about making an appeal. Usually, you will be asked to put your concerns in writing to the chair of the area child protection committee.

If you are unhappy about the way you have been treated, you have the right to complain. Social services and the other professional agencies who may have been involved (such as the police, the education department and the NSPCC) all have procedures for dealing with complaints. You can ask your social worker about these procedures or contact the Family Rights Group for advice. You can also contact:

  • Your local councillor or MP. You can find out who they are and how to contact them at your local library, town hall or Citizens Advice Bureau.
  • A solicitor. You are entitled to receive help from a solicitor, who will be able to write letters and negotiate on your behalf. But please note that there are no legal proceedings that deal with parents' complaints about child protection conferences or additions to the child protection register.
  • It is also important to think about contacting a solicitor for help if social services ask for a court order to remove your child from your home.

You can obtain a list of solicitors in your area who specialise in child care from your local Citizens Advice Bureau or from the Law Society. You may be entitled to legal aid if your income and savings are below a certain level. Ask about this on your first visit to the solicitor.


Useful contacts

NSPCC Helpline
Tel: 0808 800 5000
Email: Helpline@nspcc.org.uk

NSPCC Asian Helpline
Bengali 0800 096 7714
Gujurati 0800 096 7715
Hindi 0800 096 7716
Punjabi 0800 096 7717
Urdu 0800 096 7718
Asian/English 0800 096 7719

Cymru/Wales Child Protection Helpline
Freephone: 0808 100 2524.
Email: helplinecymru@nspcc.org.uk in English or Welsh.
Textphone: Freephone 0808 100 1033. This is for people with hearing difficulties.
Fax: 01248 361085

Local Citizens Advice Bureau
www.nacab.org.uk
Can advise on solicitors specialising in childcare work. You can find details of your local office in the telephone directory or at your library.

Family Rights Group
Freephone 0800 731 1696
Monday - Friday 1.30pm-3.30pm
www.frg.org.uk
Offers independent advice where children are the subjects of a child protection investigation or conference. Advice, information and advocacy to families involved with social services departments.

Parentlineplus
Freephone 0808 800 2222
www.parentlineplus.org.uk
National 24-hour helpline for anyone in the parenting role. Provides a listening ear, advice and support.

Children's Legal Centre
01206 873 820
Monday - Friday 10am-12.30pm, 2pm-4.30pm
www.childrenslegalcentre.com
Advice and information service covering all aspects of law and policy affecting children.