Services in your area

"This is a very exciting time for the NSPCC in the North West.  We have five service centres across the region that are developing new, innovative services that will have a demonstrable impact on the lives of children, young people and families."

Bernadette Oxley, head of NSPCC services for children and families in the North West.

About our work in the North West

We have service centres in Crewe, Liverpool, Manchester, Blackpool and Warrington which provide direct services to children and families across the region. The centres are designed to be places where children can feel safe and supported and better able to overcome the trauma they have experienced.

The work we do in our service centres concentrates on the most important issues affecting children and groups of children who are most at risk.  Read more about the overall approach to what we do, or contact your local team for more information.

Find out about how NSPCC services produces an impact for children living locally:

 Local Impact Statement - North West (PDF, 8.6kb)

Crewe service centre

Our Crewe service centre will be concentrating on delivering services for children experiencing neglect, and children at risk of physical abuse. The team delivers the following programmes:

• SafeCare® - a pioneering programme which protects babies and young children from neglect by working with families where there are early concerns about neglect.
• Graded Care Profile - a national evaluation of a tool for assessing the care of children and identifying potential and actual child neglect.
• FEDUP - protects children living with adult substance misuse.

Liverpool service centre

Our Liverpool Service Centre will be concentrating on delivering services for children under the age of one, children at risk of physical abuse, and children from black and minority ethnic communities. The team delivers the following programmes:

• Preventing non-accidental head injuries in babies - educating parents about the risks of shaking and giving practical coping strategies for the pressures of new parenthood. (in partnership with the Maternity Unit at Liverpool Women's Hospital)
• Parents under pressure - an intensive home-visiting programme to reduce the risk of harm to babies and toddlers and enhance parenting skills among parents with severe drugs and alcohol problems.
• FEDUP- protects children living with adult substance misuse.
• New Orleans Intervention Model - a cutting-edge intensive assessment and intervention programme the NSPCC is testing. The programme informs court decisions on whether maltreated children can be reunited with their birth family or should be placed for adoption with their foster family.

Manchester service centre

Our Manchester Service Centre will be concentrating on delivering services for children facing physical or sexual abuse or neglect. The team delivers the following programmes:

• Family SMILES - works with children who have at least one parent with a mental health problem. The programme reduces the risk of abuse and neglect and help the family compile a safety plan.
• FEDUP - protects children living with adult substance misuse.
• Change for good - prevents sexual abuse by working with children who show harmful sexual behaviour.
• Letting the future in - provides therapeutic services to help children move on with their lives after sexual abuse.

Blackpool service centre

Our Blackpool Service Centre concentrates on delivering services for children under the age of one, children at risk of physical abuse, and children who experience sexual abuse and neglect. The team delivers the following programmes:

• Pregnancy, birth and beyond - a perinatal programme to help vulnerable groups of parents cope with having a baby and set a pattern of good parenting for life.
• FEDUP - protects children living with adult substance misuse.
• Letting the future in - provides therapeutic services to help children move on with their lives after sexual abuse.
• Assessing the risk, protecting the child - a good practice guide for the assessment of adults to protect children from sexual abuse.
• Preventing non-accidental head injuries in babies - educates parents about the risks of shaking and gives practical coping strategies for the pressures of new parenthood.
• Evidence-based decisions for children in complex neglect cases - a pioneering new approach which the NSPCC will test with local authorities to help social workers make effective decisions in child neglect cases.

Warrington service centre

Our Warrington Service Centre concentrates on delivering services for children under the age of one, looked after children those who experience sexual abuse and those who experience physical abuse.

The team delivers the following programmes:

• Parents under pressure - an intensive home visiting programme to reduce the risk of harm to babies and toddlers and enhance parenting skills among parents with severe drugs and alcohol problems.
• Safeguarding looked after children through advocacy - a programme to provide children in care with a trusted adult they can turn to. The programme helps ensure their voice is heard and keeps them safe and protected from harm.
• Supporting children in care - provides a new way to give children in care the help they need through ChildLine and face-to-face counseling.
• Letting the future in-  provides therapeutic services to help children move on with their lives after sexual abuse.

Our UK-wide services

Find out about our UK-wide services, including the NSPCC helpline, the ChildLine helpine and the ChildLine Schools Service, which provide support to children across the UK.