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Get in touch
If you would like to contact our helpline services, supporter care team or have general enquiry about the NSPCC, please find the relevant contact details below.

NSPCC helpline services

Are you concerned about a child? Do you need help or advice for yourself or someone you know? If so, please contact the NSPCC helpline service to speak to one of our trained child protection officers.

Call us on 0808 800 5000.

You can also text your query to 88858.

We have a free Textphone service for people who are deaf or whose hearing is impaired on 18001 0808 800 5000.

Email us at help@nspcc.org.uk or report your concern online.

Visit our online advice section for more information about abuse, child safety and other issues affecting children.

ChildLine helpline

If you are a child and need to talk, please call us anytime on 0800 1111.

You can also contact us via email or have a 1-2-1 chat online.

Visit the ChildLine website to find out how to get in touch.

Supporter Care

If you are a supporter or would like to support the NSPCC, please take a look at our frequently asked questions to see if we can answer your query about:

fundraising making a donation
payroll giving leaving a gift in your will

If you cannot find your query and need to contact us, our Supporter Care Team is on hand to answer any questions you may have, including:

  • amending your regular donation
  • updating your details
  • adjusting your contact preferences (i.e. frequency of communications).

Call us on 020 7825 2505 (Monday to Friday, 9:00am - 5:00pm). Please note: calls to this line may be recorded for training purposes.

Complete our online query form and a member of our team will be in touch.

Media enquiries

For press enquires about the NSPCC's work or spokespeople on child protection and child services, contact our national media office.

Please note: contacts below are for use by journalists only.

Tel: 020 7825 2514 / 1373
Out of hours tel: 07976 206 625

Email us at mediaoffice@nspcc.org.uk.

Visit the Media Centre for contact details of our regional press offices.

General enquiries

For general enquiries, or to comment on the NSPCC, its policies and campaigns, you can contact us:

Email us at help@nspcc.org.uk, or complete our online query form and we will be in touch.

Weston House
42 Curtain Road
Switchboard: 020 7825 2500
Fax: 020 7825 2525

Visit NSPCC in your area for details of our offices in your region.

Making a complaint
If you need to make a complaint about the NSPCC, please follow our complaints procedure.

Website enquiries

If you have a question about using our website, please complete our website enquiry form.

ChildLine 0800 1111

Are you a child?

Do you need to talk? Call ChildLine on 0800 1111 or visit us online.

Get some help

NSPCC helpline

Worried about a child?

Don’t wait until you’re certain. Contact our trained helpline counsellors for 24/7 help, advice and support.

Report a concern

Contact the helpline in:

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