Adult helpline and advice services

Supporting parents, adults and professionals through the NSPCC helpline, online information and guides

To help protect children, we offer a variety of advice services for parents, adults and professionals working with children.

Advice and support for parents and adults

Worried about a child?
If you’re worried about a child, you can contact the NSPCC helpine by phone, email, text or our online reporting form.

The helpine service is here 24 hours a day to help you whenever you need to talk about your worries about a child.

Contact the NSPCC helpline

Online advice and guides
From the signs of abuse to positive parenting tips, we have help and advice online and available in printed guides to help you keep children safe.

Read our help and advice

Advice and support for professionals

Child protection information
NSPCC inform is the UK's only free, online, specialist child protection resource for practitioners, researchers, trainers, policy-makers and other professionals working to protect children.

Professionals can also contact the NSPCC helpine on 0808 800 5000 to discuss child protection concerns.

Visit NSPCC Inform for professionals

Child Trafficking Advice Centre
Our Child Trafficking Advice Centre (CTAC) is for professionals who are worried about trafficked children.

You can contact CTAC on 0800 107 7057.

Information Service
The NSPCC’s information service is a free resource to help you find the latest policy, practice, research and news on child protection and related subjects.

To find out how we can help you with your child protection questions and research, contact us:

• by phone on 0808 800 5000
• by email help@nspcc.org.uk, or
• complete the Information Service online enquiry form

Consultancy services
Our consultancy and training services are designed to provide a model of excellence in safeguarding and child protection for people working with children.

Find out more about our consultancy services