I am:

Applying and searching for jobs FAQS

Frequently asked questions on applying and searching for a role with the NSPCC:

Applying online

Do all applications have to be made online?

How do I track my application?

What email address should I use?

What happens if I misspell my email address?

Can I apply for a job by sending my CV instead of the application form?

Can I download the application form?

Why do you use an online application system?

 

Searching online

How do I activate or unsubscribe from vacancy alerts?

I am receiving too many vacancy alerts

I am receiving too few vacancy alerts

Where do I find the job description and person specification?

What is the closing date and time?

What is log in used for?


Do all applications have to be made online?

Yes, this saves us money, making more funds available for ending cruelty to children in the UK.

If a disability precludes you from completing an online form, please contact the recruitment team on: recruitmentenquiry@nspcc.org.uk and we will provide an application form in an alternative format (i.e. Braille, audio, large print).

Back to top

 

How do I track my application?

Where possible we will send you an email to keep you updated. After you apply please check your email regularly.

Back to top

 

What email address should I use?

You can use any email address you like, but it must be unique to you. The system uses your email address to identify you, so we strongly recommend that you use an address that you have regular access to and isn't shared with anyone else. You may also wish to use a private non-work related email address.

Back to top  

 

What happens if I misspell my email address?

You must be very careful when registering - if you accidentally misspell your email address, the system won't recognise your real address when you come to log back in. If you're having problems logging in, contact the recruitment team on recruitmentenquiry@nspcc.org.uk .

Back to top

 

Can I apply for a job by sending my CV instead of the application form?

No. All applications must be made online.

Back to top

 

Can the application form be downloaded?

No, it is not possible to download our application form. If you experience problems with the online form, please contact the recruitment team on recruitmentenquiry@nspcc.org.uk  for assistance.

Back to top

 

Why do you use an online recruitment system?

The online job search and application system, increases the efficiency of the recruitment process and saves us money. It enables candidates to sign up for email alerts for future vacancies and also allows us to keep a record of candidates in our Talent Pool so that we can contact them again when a suitable position arises.

Back to top

How do I activate or unsubscribe from vacancy alerts?

Once you have signed up to be sent vacancy alerts, an email confirmation will be sent to you. It will include a link that you must click on in order to activate your vacancy alerts.

To unsubscribe from this service, simply follow the directions given in each email sent to you.

Back to top


I am receiving too many vacancy alerts.

We recommend you perform a new search using more detailed search criteria to refine the number and relevancy of alerts you may receive from us.

Back to top


I am receiving too few vacancy alerts.

We recommend you perform a new search using less detailed search criteria if you wish to increase the number of alerts you may receive from us.

Back to top


Where do I find the job description and person specification?

Each vacancy has a link which takes you to a document with further information about the role, including the full job description and person specification.  You need Adobe Acrobat Reader to be able to open this document, if you don't currently have this software installed on your computer you can download it for free from the internet.

Back to top


What is the closing date and time?

The closing date will be shown on all job adverts and in the job information pack.  Unless otherwise specified, the position will close at midnight on the night of the closing date.

Back to top

 

What is Log in used for?

The log in is used if you need to complete applications or to update your account details. Your information is securely stored on the site and can only be accessed using your email address and password.

You set up your account the first time you apply for a job or set up a vacancy alert

Back to top

ChildLine 0800 1111

Are you a child?

Do you need to talk? Call ChildLine on 0800 1111 or visit us online.

Get some help

NSPCC helpline

Worried about a child?

Don’t wait until you’re certain. Contact our trained helpline counsellors for 24/7 help, advice and support.

Report a concern

Contact the helpline in:

Our Twitter updates