NSPCC. Cruelty to children must stop. FULL STOP

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Frequently Asked Questions


Do all applications have to be made online?
Where can I get help applying for a job and information on the recruitment process?
What email address should I use?
What happens if I misspell my email address?
Can I apply for a job by sending my CV instead of the application form?
Can I download the application form?
Why do you use an online application system?
What if I don't have access to a computer?
What if I don't have a printer?
How do I activate or unsubscribe from job emails?
I am receiving too many job alerts
I am receiving too few job alerts
How do I track my application?
Where do I find the job description and person specification?
How do I find out the closing date and time?
What is log in used for?

Do all applications have to be made online?

We only accept online applications as this saves us money, making more funds available for ending cruelty to children.

If a disability precludes you from completing an online form, please  contact the recruitment team  and we will provide an application form in an alternative format (ie Braille, audio, large print).

We guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the person specification.

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Where can I get help applying for a job and information on the recruitment process?

Help on applying can be found in How to apply .

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What email address should I use?

You can use any email address you like, but it must be unique to you. The system uses your email address to identify you, so we strongly recommend that you use an address that you have regular access to and isn't shared with anyone else. You may also wish to use a private non-work related email address.


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What happens if I misspell my email address?

You must be very careful when registering - if you accidentally misspell your email address, the system won't recognise your real address when you come to log back in. If you're having problems logging in,  contact the recruitment team .


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Can I apply for a job by sending my CV instead of the application form?

No. All applications must be made online. Please see Do all applications have to be made online?


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Can the application form be downloaded?

No, it is not possible to download our application form. If you experience problems with the online form, please contact the recruitment team for assistance.


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Why do you use an online recruitment system?

The online job search and application system, increases the efficiency of the recruitment process and saves us money. It enables candidates to sign up for email alerts for future vacancies and also allows us to keep a record of appointable candidates in our Talent Pool so that we can contact them again when a suitable position arises.


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What if I don't have access to a computer?

Please see Do all applications have to be made online ?

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What if I don't have a printer?

You don't need a printer as applications are filled in online. Doing so saves us money, making more funds available for ending cruelty to children.

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How do I activate or unsubscribe from job emails?

Once you have signed up to be sent job emails (job alerts), an email confirmation will be sent to you. It will include a link that you must click on in order to activate your email alerts.

To unsubscribe from this service, simply follow the directions given in each email sent to you.


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I am receiving too many job alerts.

Receiving too many job alerts? We recommend you perform a new search using more detailed search criteria to refine the number and relevancy of alerts you may receive from us.


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I am receiving too few job alerts.

Receiving too few job alerts? We recommend you perform a new search using less detailed search criteria if you wish to increase the number of alerts you may receive from us.


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How do I track my application?

Where possible we will send you an email to keep you updated. After you apply please check your email regularly.

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Where do I find the job description and person specification?

Each vacancy has a click here for essential job information link, which takes you to a document that contains further information about the role, including the full job description and person specification.  You need Adobe Acrobat Reader to be able to open this document, if you don't currently have this software installed on your computer you can download it for free from the internet.

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How do I find out about the closing date and time?  

The closing date will be included in the online advert text and in the job information pack.  Unless otherwise specified, the position will close at midnight on the night of the closing date.

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What is Log in used for? 

Log in to enter the system if you need to complete applications or to update your account details. Your information is securely stored on the site and can only be accessed using you email address and password.

You set up your account by making a search on See our vacancies, apply online .

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