NSPCC. Cruelty to children must stop. FULL STOP

What we do.

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Facts and figures

Championing children for 20 years - View a timeline of ChildLine's work since 1986


• ChildLine  was launched in 1986


• ChildLine  has counselled nearly two million children and young people


• The main problems children contacted us about last year (April 2004 to March 2005) were: bullying (23 per cent of calls); family issues (12 per cent); physical abuse (9 per cent); concern for others (7 per cent); facts of life (7 per cent); and sexual abuse (6 per cent)


• Almost one in five of the calls we receive is about abuse


• Last year ChildLine  counselled almost 140,000 children and young people


• Every day calls from around 2,500 children are answered by ChildLine . However, the enormous demand for ChildLine’s service means that hundreds more children each day are unable to get through


• ChildLine  has 11 counselling centres around the UK


• Every day more than 4,500 children call ChildLine


• It costs on average £38 to counsel a child


• ChildLine  counsels over 40 children by letter every week


• ChildLine has over 1,380 volunteer counsellors


• It costs £1,598 to recruit and train one volunteer counsellor


• The annual cost of and support for a volunteer counsellor is £3,762


• ChildLine  receives three times as many calls from girls as boys


• Most children (74 per cent) who called about bullying last year said that they were bullied in school


• More than 5,200 children told ChildLine  that they were self-harming and 2,600 of these said they had been cutting themselves


• More than 550 children and young people called ChildLine  because they felt pressured by exams


• One in five children who called about sexual abuse had told no one except the ChildLine  counsellor


• 60 per cent of callers were aged 12-15, 22 per cent were aged 5-11, and 18 per cent were 16-18


• As well as helping children on its helpline, ChildLine  does supportive and preventative work through its schools and outreach programme. Last year our ChildLine in Partnership with Schools (CHIPS) scheme reached almost 81,000 children and young people, many of whom we trained to become peer supporters in their schools.