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What children call us about

Calls to ChildLine

ChildLine Casenotes is our series of reports based on analysis of calls to ChildLine. Titles include:

Our specially trained volunteer counsellors gave in-depth counselling to more than 176,000 children and young people between April 2007 and March 2008. We kept confidential written records of the more in-depth children's calls, enabling us to analyse the kinds of problems they contact ChildLine about and put together the table below.

In addition to these children who need in-depth counselling, many more require fairly straightforward help and information from ChildLine. There were over one million such calls this year. Written records of these brief calls are not made, so they are not included in the figures.

 

The main problems children contacted ChildLine about (from April 2007 to March 2008) were:

·        bullying (18 per cent of calls);

·        family issues (13 per cent);

·        physical abuse (10 per cent);

·        sexual abuse (8 per cent)

·        facts of life (6 per cent)

·        and concern for others (5 per cent);