
Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
A child like Carla is desperately trying to reach Childline – because someone is sexually abusing them – and they have nowhere else to turn.
1 in 20 children in the UK have experienced sexual abuse. Many don’t even realise what’s happening to them until they find the courage to speak out. For thousands of children, we’re the first people they ever tell.
With your support, we could:
- Answer a child’s call for help to Childline
- Provide ongoing face to face therapy with a trained counsellor
- Teach children how to recognise abuse and stay safe through our schools service
Please give what you can today. Your donation could be the lifeline a child is waiting for.

"I was taken from the only family I knew and forced to live with my birth parents, where I witnessed daily violence and was beaten.
At 16, my birth father sexually abused me. I escaped, but I kept it all a secret, turning to self-harm and an eating disorder to cope."
Giuly*
How your donations fund vital services
There are lots of ways you can support our work if you aren't able to do so online.
- Call us
Call our team on 020 7825 2505 to donate
- Send us post
Use our postal form to set up your regular gift.
Always here for children
Bullying, mental health, troubles at home, there are many reasons young people may need to contact Childline.
However, thanks to you, Childline is there to support children and young people when they need it most.
Our Childline counsellors are there for young people every day of the year. Whatever issue young people are going through, no matter how big or small, our counsellors are here to listen and help.
As well as online 1-2-1 counselling, children and young people can also speak to Childline counsellors by sending an email from their Locker or by calling 0800 1111. On the Childline website, they can explore a range of other useful Childline tools and advice for all sorts of issues they may be dealing with too.
More ways you can support us
Meeting standards

We've agreed to stick to a strict set of codes and a fundraising promise, which means we treat our supporters and donors with respect, fairness and honesty and we are always clear about how we raise money
How your money is spent
Almost 75p in every £1 we spend goes directly to helping children and young people. This includes working with children and families, our helplines, our Schools Service and child protection and awareness campaigns like PANTS. Read our latest Annual Report (PDF).
Any questions?
If you have a question about donating or if you'd like to set up, amend or cancel a direct debit, or to pay a legacy gift, our Supporter Care team is on hand to help.
Call us Monday – Friday 9am-5pm or complete our form below. Calls may be recorded for training purposes.
*This is a direct quote from one of our lived experience advocates The photograph has been posed by a model.
DISCLAIMER
Your donation could help us fund services like our Helpline and Childline, or it could go towards our therapeutic services. Wherever the need is greatest, that’s where your donation will go.






