Contact the NSPCC helpline
If you're worried about a child, even if you're unsure, contact our professional counsellors for help, advice and support.
Call us or email help@nspcc.org.uk.
18 or under?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Players of People’s Postcode Lottery are helping to support the vital work of Childline counsellors.
Childline counsellors, like Sarah, give free and confidential counselling sessions to children and young people struggling with a range of issues, such as mental health and abuse. Thanks to players of People's Postcode Lottery, around £30,000 a day will go towards Childline throughout March, helping counsellors deliver around 25,000 potentially life-changing sessions.
Sarah, one of our Liverpool counsellors, shares the story of how she helped a young boy understand that the death of his mother wasn't his fault.
During one of her shifts, Sarah received a call from an 11 year old boy who said he felt guilty about his mother's death from an overdose the year before. Sarah spoke to him about his feelings and about how tough it must have been. She promised him that his mother’s death wasn’t his fault and reassured him that a Childline counsellor was there for him anytime he needed to talk. She felt the boy left the call feeling lighter and relieved.
Every day, counsellors like Sarah are there to listen to children's stories just like this. They listen to children and young people when no one else will. Talking to counsellors like Sarah can be the first step in getting their lives back on track.
Our trained counsellors are there for young people 24 hours a day, 365 days a year, no matter the issue.
Players of People’s Postcode Lottery have helped raise over £1 million for the NSPCC, with around £30,000 a day going towards paying for Childline during March.
Our Childline service is there to give young people a voice when no one else is listening. Whatever problems or dangers they’re facing, we’re a place for them to turn for support – any time of day or night.
Last year, Childline counsellors like Sarah were there to carry out almost 280,000 counselling sessions with children and young people. They were there to help them when they felt no one else would listen. And our Childline website received almost 3.2 million visits, giving information and advice to help young people overcome any worries they had.
The majority of our counselling sessions are now delivered online, with children and teenagers preferring to communicate via 1-2-1 chat, which takes longer and is more costly. This is why support from players of the People’s Postcode Lottery’s couldn’t come at a better time for the NSPCC service.
People’s Postcode Lottery manages multiple society lotteries promoted by different charities and good causes. People play with their chosen postcodes for a chance to win cash prizes. A minimum of 32% from each subscription goes directly to charities and good causes across Great Britain and internationally - players have raised £438 million so far. For details of the charities and good causes which are promoting and benefitting from the lottery draws, please visit www.postcodelottery.co.uk/good-causes/draw-calendar.
It costs £10 a month to play and winning postcodes are announced every day. The maximum amount a single ticket can win is 10% of the draw proceeds. For details, please visit www.postcodelottery.co.uk/prizes.
New players can sign up to pay using direct debit by calling 08081 098 765. New players who sign up online at www.postcodelottery.co.uk can pay using direct debit, debit card or PayPal.
Postcode Lottery Limited is regulated by the Gambling Commission under licence numbers: 000-000829-N-102511 and 000-000829-R-102513. Registered office: 2nd Floor, 31 Chertsey Street, Guildford, Surrey, England, GU1 4HD.
