Independent review of children’s social care

Update - April 2022

The Independent Review of Children’s Social Care line, which the NSPCC was running on behalf of the Department for Education, has now closed.

If you want to discuss any issue in relation to the Review, or you have concerns for a child’s welfare, please contact the NSPCC Helpline on 0808 800 5000. Alternatively you can contact us by email at

If you are concerned for the immediate safety of a child, you should contact the police on 999.

If you are a child or young person, please contact Childline on 0800 1111 or visit the Childline website.


On 15th January 2021, the Government launched its independent review of children’s social care. The review, chaired by Josh MacAlister, is seeking to consider the experiences and outcomes for children who have contact with children’s social care and identify key things that need changing within the system.

The NSPCC will be available to provide support to children, adults and families who are participating in the review and need support, advice or to discuss safeguarding concerns through our Helpline and Childline services.

If you are contributing to the review as an adult and you need support, you can contact the NSPCC Helpline by:  

  • Emailing (please let us know that you’re involved in the Care Review in your email)
  • Calling our dedicated number on 0800 233 311, available from 8am to 10pm on weekdays and 9am to 6pm on weekends.
  • Completing our online reporting form.

You can find out more about what happens when you contact us here

Children and young people can found out more about the support available to them by visiting Childline