What happens next?
Now you’ve completed the form, one of our trained professionals will read what you’ve submitted within 24 hours and decide what action needs to be taken.
Please be aware that they’ll prioritise the most urgent queries, but if you’re worried that the child or children are in immediate danger please call 999 straight away, or call our helpline on 0808 800 5000. We’re open Monday to Friday 8am – 10pm or 9am – 6pm at the weekends. It’s free to call and you don’t have to say who you are.
If you've provided us with your contact details - and have asked a question or for advice about something, our helpline can contact you with information about the topic you're concerned about or refer you to an agency for more support.
When there’s a serious concern about a child, and if you’ve shared information about the child’s identity, the helpline counsellor will take the next steps. This is called "making a referral". The helpline team will make a report and share information with social services. They might also contact local police if the child is in immediate danger.
No matter the outcome of your contact, we always encourage you to get in touch again if you need to. We'll pass on any further information you or anybody else shares about the chid or young person you're worried about.
We understand that you might want to know what happens to the child or young person. But we have a duty to protect the privacy of those involved and won't be able to share that information.