It can be difficult to know when to take action to protect a child from neglect.

One off signs may not mean that a child is being neglected. Knowing when a child or family need help requires someone to recognise that there are ongoing or persistent patterns of neglect.

So it’s important for concerns to be reported and recorded. This helps social workers and other professionals build up a picture of a child's life over time.

If you think a child is in immediate danger

Don't delay - call the police on 999, or call us on 0808 800 5000 straight away.

If you're worried about a child, but unsure

Contact the NSPCC helpline to speak to one of our trained counsellors - call us on 0808 800 5000.

What we do about neglect

Evidence Based Decisions

Reviewing family situations to protect children at risk of harm.
Evidence Based Decisions service

Graded Care Profile 2

Assessing the care of children and identifying neglect.
Graded Care Profile service

Improving parenting, improving practice

Helping parents who are struggling to care for their children.
Improving parenting, improving practice service

SafeCare

Encouraging, informing and promoting better parenting to protect young children from harm.
SafeCare service

New Orleans Intervention Model

Reducing the risk of abuse or neglect by helping professionals assess if children should stay in care.
New Orleans Intervention Model service

Donate now

Our services are helping turn lives around. Your gift can help rebuild lives, and prevent abuse from ruining any more.

Make a donation

Work or volunteer with children and families?

Visit NSPCC Learning for information, resources and training to help you safeguard and protect children and young people across the UK.

Go to NSPCC Learning

Childline

Childline is our free, confidential helpline for children and young people. Whenever children need us, Childline is there for them – by phone, email or live chat.

Read about Childline

Working with schools

We visit schools across the country, helping children understand what abuse is. We also provide professionals with advice, training and resources.
Read more

What you can do

Make a donation today

A child will contact Childline every 25 seconds. Donate now and help us be there for every child.

Donate now

Call the NSPCC helpline

If you're worried about a child, even if you're unsure, contact our professional counsellors 24/7 for help, advice and support.

Call us or email help@nspcc.org.uk.

0808 800 5000

Report a concern

Work or volunteer with children and families?

Visit NSPCC Learning for information, resources and training to help you safeguard and protect children and young people across the UK.

Go to NSPCC Learning

Work or volunteer with children and families?

Visit NSPCC Learning for information, resources and training to help you safeguard and protect children and young people across the UK.

Go to NSPCC Learning