It can be difficult to know when to take action to protect a child from neglect.

One off signs may not mean that a child is being neglected. Knowing when a child or family need help requires someone to recognise that there are ongoing or persistent patterns of neglect.

So it’s important for concerns to be reported and recorded. This helps social workers and other professionals build up a picture of a child's life over time.

If you think a child is in immediate danger

Don't delay - call the police on 999, or call us on 0808 800 5000 straight away.

If you're worried about a child, but unsure

Contact the NSPCC helpline to speak to one of our trained counsellors - call us on 0808 800 5000.

What we do about neglect

Thriving Families

Helping to define, detect and tackle neglect and provide the right support for families.
Thriving Families service

Evidence Based Decisions

Reviewing family situations to protect children at risk of harm.
Evidence Based Decisions service

Graded Care Profile

Assessing the care of children and identifying neglect.
Graded Care Profile service

Improving parenting, improving practice

Helping parents who are struggling to care for their children.
Improving parenting, improving practice service

SafeCare

Encouraging, informing and promoting better parenting to protect young children from harm.
SafeCare service

New Orleans Intervention Model

Reducing the risk of abuse or neglect by helping professionals assess if children should stay in care.
New Orleans Intervention Model service

Donate now

Our services are helping turn lives around. Your gift can help rebuild lives, and prevent abuse from ruining any more.

Make a donation

Get expert training and consultancy

Grow your child protection knowledge and skills with CPD certified courses delivered by our experts nationwide and online.
Get expert training

Specialist and bespoke child protection courses

Training on specialist child protection subjects and courses tailored to your staff's needs.
More on this

Child protection consultancy

Tailored safeguarding and child protection support for any organisation.
Our consultancy service

Childline

Childline is our free, confidential helpline for children and young people. Whenever children need us, Childline is there for them – by phone, email or live chat.

0800 1111

Read about Childline

Speak out. Stay safe.

Our programme (formerly Childline Schools Service) uses specially trained staff and volunteers to talk to primary school children about abuse.
Speak Out. Stay Safe.

Legislation, policy and guidance

Details of legislation, policy and guidance about child neglect in England, Northern Ireland, Scotland and Wales.
See legislation, policy and guidance

What you can do

It's Time to demand change

Up to 90% of children who've been abused will develop mental health issues by the time they're 18.

Help us change this

Donate now

Every call is a chance to stop abuse. Support the NSPCC helpline and help us stop children suffering in silence.

Help give children a voice

Call the NSPCC helpline

If you're worried about a child, even if you're unsure, contact our professional counsellors 24/7 for help, advice and support.

Call us or email help@nspcc.org.uk.

0808 800 5000

Report a concern

Help and advice for professionals

Our research and resources on neglect

Read our service evaluations, research reports, briefings and leaflets about child neglect.

See our research and resources

Search our library for neglect publications

We hold the UK's largest collection of child protection resources and the only UK database specialising in published material on child protection, child abuse and child neglect.

Search for neglect

Information Service

Our free service for people who work with children can help you find the latest policy, practice, research and news on child protection and related subjects.

For more information, call us or email help@nspcc.org.uk.

0808 800 5000

Submit an enquiry

CASPAR

Our Current Awareness Service for Practice, Policy And Research delivers free weekly email alerts to keep you up-to-date with all the latest safeguarding and child protection news.

CASPAR is currently being upgraded but you can still sign up by contacting our Information Service.

Sign up to CASPAR

New in the Library

A free weekly email listing all of the new child protection publications added to our library collection.

New in the Library is currently being upgraded but you can still sign up by contacting our Information Service.

Sign up to New in the Library

Follow @NSPCCpro

Follow us on Twitter and keep up-to-date with all the latest news in child protection.

Follow @NSPCCpro on Twitter