Protecting children from neglect

Impact of child neglect

"I am at home on my own a lot. Things are difficult at home and mum is really struggling - she gets stressed and angry a lot. I have to do a lot of the house work and help with chores. I feel lonely and have not got anyone to talk to."

Childline counselling session with a girl aged 10

Children can experience neglect at any age – from birth to adolescence. Neglect can cause a range of short- and long-term effects which may vary depending on the age of the child affected.

Brain development

If a baby is malnourished, neural cells can become weak or damaged and this can cause lowered brain function. If a child has little interaction with their caregiver, it can change how emotional and verbal pathways develop and impact their ability to learn. This may have consequences for brain functioning in later life.

> Read more about how neglect can impact child brain development and how you can encourage healthy brain growth

> Sign up for our training course on understanding child brain development and the impact of trauma

Physical development

Parents and carers need to help young children to develop gross motor skills. If they are being neglected, or if parents don’t know how to stimulate their child, this process may not happen effectively and the child’s development may be delayed (Horwath, 2013).

Physical health

If a child isn’t given enough food, they will immediately experience hunger and discomfort and may have trouble concentrating. But longer-term malnourishment will also affect their physical health and development.

Having an unhealthy diet can also lead to obesity-related health problems.

Not receiving appropriate medical care can result in poor health, dental decay and in some circumstances, death.

Mental health

Children who have experienced neglect are more likely to experience mental health problems, including:

• depression
• post-traumatic stress disorder (PTSD)
• dissociative disorders
• memory impairments
• panic disorder
• attention deficit and hyperactivity disorder (ADHD) (Child Welfare Information Gateway, 2015).

Relationships and attachment

Children who don’t get the love and care they need may develop problems with attachment – they may struggle to form a strong relationship or bond with their caregiver. This can lead to a child becoming isolated and affect their ability to maintain healthy relationships with others later in life (including their own children).

> Find out more about child attachment and how to support parents and carers in building positive relationships with their children

Risk-taking behaviour

Young people who have experienced neglect may take more risks, such as:

• running away from home
• breaking the law
• abusing drugs or alcohol
• becoming involved in unhealthy and/or abusive relationships.

Safety

If children and young people aren’t being supervised appropriately by their parents and carers they may have accidents which can cause injury, illness, disfigurement, disability or even death.

Recognising child neglect

Signs and indicators

There’s often no single indicator that a child is being neglected. You may notice more than one sign and your concerns might become more frequent if problems are mounting up. This could indicate that a child and their family need support.

Children who are neglected may:

• live in an unsuitable home environment, for example in a house that isn’t heated throughout winter
• be left alone for a long time
• be smelly or dirty
• wear clothing that hasn’t been washed and/or is inadequate (for example, not having a winter coat)
• seem particularly hungry, seem not to have eaten breakfast or have no packed lunch/lunch money.

They may suffer from poor health, including:

• untreated injuries
• medical and dental issues
• repeated accidental injuries due to lack of supervision
• untreated and/or recurring illnesses or infections 
• long term or recurring skin sores, rashes, flea bites, scabies or ringworm
• anaemia.

Babies and young children may:

• have frequent and untreated nappy rash
• be failing to thrive (not reaching developmental milestones and/or not growing at an appropriate rate for their age).

A child who is experiencing neglect may display unusual behaviour, or their behaviour may change. You may notice or become aware that a child:

• has poor language, communication or social skills
• withdraws suddenly or seems depressed
• appears anxious
• becomes clingy 
• is aggressive
• displays obsessive behaviour
• shows signs of self-harm
• is particularly tired
• finds it hard to concentrate or participate in activities
• has changes in eating habits
• misses school 
• starts using drugs or alcohol
• isn’t brought to medical appointments such as vaccinations or check-ups.

Risk and vulnerability factors

Any child can suffer neglect, but research shows that some children are more vulnerable including those who:

• have a disability
• are born prematurely or with a low birth weight
• have complex health needs
• are in care
• are seeking asylum.

> Find out more about children in care

> Find out more about safeguarding d/Deaf and disabled children

All families come under pressure from time to time. Although many parents are able to provide loving care for their children during difficult periods, increased or continued stress can affect how well a parent can look after their child.

Research shows that parents with a low income, or living in poorer neighbourhoods, are more likely to feel chronically stressed than other parents (Jütte et al, 2014); and parents who are facing complex problems such as domestic abuse or substance misuse can struggle to meet their children’s needs (Haynes et al, 2015).

If parents are feeling particularly isolated, this can make it harder for them to ask for help and increases the risk of child abuse or neglect (Jütte et al, 2014).

Responding to child neglect

Reporting

If you think a child is in immediate danger, contact the police on 999. If you're worried about a child but they are not in immediate danger, you should share your concerns.

• Follow your organisational child protection procedures. Organisations that work with children and families must have safeguarding policies and procedures in place.
• Contact the NSPCC Helpline on 0808 800 5000 or by emailing help@nspcc.org.uk. Our child protection specialists will talk through your concerns with you and give you expert advice. 
• Contact your local child protection services. Their contact details can be found on the website for the local authority the child lives in. 
• Contact the police.

Services will risk assess the situation and take action to protect the child as appropriate either through statutory involvement or other support. This may include making a referral to the local authority.

> See our information about recognising and responding to abuse

If your organisation doesn't have a clear safeguarding procedure or you're concerned about how child protection issues are being handled in your own, or another, organisation, contact the Whistleblowing Advice Line to discuss your concerns.

> Find out about the Whistleblowing Advice Line on the NSPCC website

When you're not sure

The NSPCC Helpline can help when you're not sure if a situation needs a safeguarding response. Our child protection specialists are here to support you whether you're seeking advice, sharing concerns about a child, or looking for reassurance.

Whatever the need, reason or feeling, you can contact the NSPCC Helpline on 0808 800 5000 or by emailing help@nspcc.org.uk

Our trained professionals will talk through your concerns with you. Depending on what you share, our experts will talk you through which local services can help, advise you on next steps, or make referrals to children's services and the police.

> Find out more about how the NSPCC Helpline can support you

Recording concerns

Neglect is a long-term pattern of behaviour. Adults who are concerned that a child’s needs are not being met should record individual incidents to build up an overview of the child’s lived experience. These records should be shared with other agencies as appropriate and used to decide what support a child and their family need.

Assessing neglect

Assessment tools can help practitioners get a clear picture of how well parents are able to look after their children. This helps professionals make timely evidence-based decisions to improve the child’s quality of life.

The NSPCC uses assessment tools in our work with families where neglect may be taking place.

Graded Care Profile 2 (GCP2) helps professionals measure the quality of care a child is receiving. We’ve evaluated GCP2 and found that it’s successful in helping to identify neglect. We’re now supporting other organisations to deliver GCP2 in local areas. 

> Find out more about how to deliver Graded Care Profile 2 (GCP2)

Infant and Family Teams helps social workers and judges decide whether a child should stay with their birth family or enter care permanently.

> Find out more about Infant and Family Teams

Preventing child neglect

By identifying circumstances that put parents and carers under stress and getting them the right help at the right time, people who work with children can protect them from possible neglect.

Protective factors that can reduce the risks to children’s wellbeing include:

• a strong social support network for the family
• income support, benefits and advice
• good community services and facilities (Cleaver, Unell and Aldgate, 2011).

Early help

Practitioners have a key role to play in providing early help and empowering parents to care for their families. This includes:

• developing long-term positive relationships with parents
• encouraging parents to seek help when problems first emerge
• talking to a child and their parents and carers to understand what support they need
• sharing information about a child and their family with relevant agencies
• identifying which services are best placed to help a family 
• monitoring a child’s situation
• providing direct practical and emotional support to a child and/or their parents
• signposting families to other specialist services where necessary. Successful early intervention can improve the attachment bond a child has with their caregivers, reduce harm and help children form positive relationships in adulthood (Howe, 2011).

NSPCC services that support parents to provide safe and loving care for their families include:

• Domestic Abuse, Recovering Together (DART) - helps children and their mothers talk to each other about domestic abuse, learn to communicate and rebuild their relationship. We're also supporting other organisations to deliver DART in local areas.
• Pregnancy in Mind - designed to support parents who are at risk of, or are experiencing, mild to moderate anxiety and depression during their pregnancy
• Together for Childhood - an innovative, evidence-informed approach to bring local partners and families together to make our communities safer for children.

> Find out more about our services for children and families

We are also working with communities and local authorities across the UK to provide tailored support to professionals, children and families to help prevent neglect.

> Find out more about how we can help you develop a campaign in your area

Giving children a voice

It’s vital to build safe and trusting relationships with children so they can speak out about any problems they are experiencing. This involves teaching children what neglect is and how they can get help.

Our Speak out Stay safe service for schools teaches children how to recognise abuse and neglect in all its forms and empowers them to speak out if they are worried about anything.

> Find out more about Speak out Stay safe

Legislation and guidance

Statutory guidance across the UK highlights the responsibility of those in the education, community and care sectors to safeguard children from all forms of abuse and neglect.

• Child protection in England
• Child protection in Northern Ireland
• Child protection in Scotland
• Child protection in Wales

See also Key guidance for schools in the UK

Prevention strategy

The Safeguarding Board for Northern Ireland (SBNI) has developed a Multi-Agency Neglect Strategy for 2018-2022. This aims to help agencies in Northern Ireland who are involved with children, young people and parents to take actions to prevent, reduce and manage effects of neglect on children and families (SBNI, 2018).

Cruelty and neglect

Legislation across the UK makes it an offence to neglect children and young people under the age of 16.

In England and Wales the Children and Young Persons Act 1933 specifies when someone can be prosecuted for child cruelty or neglect.

In Northern Ireland this is covered by the Children and Young Persons Act (Northern Ireland) 1968.

In Scotland it is Part II of the Children and Young Persons (Scotland) Act 1937.

In all parts of the UK, a person over 16 could be prosecuted for child cruelty if they:

• ill-treat a child
• neglect a child
• abandon a child
• expose or cause a child to be ill-treated, neglected or abandoned
• expose a child in a manner likely to cause unnecessary suffering or injury to physical or mental health.

Prosecution guidance

The Crown Prosecution Service (CPS) has guidance for prosecuting non-sexual child abuse offences in England and Wales (CPS, 2020). This guidance defines a child or young person as anyone aged under 18. This states that the four generally accepted categories of child cruelty are assault and ill-treatment, failure to protect, neglect and abandonment.

Guidance for medical professionals

The Royal College of Paediatrics and Child Health (RCPCH) has published guidance on the delivery of child protection medical assessments. The guidance for all UK nations sets out 13 standards to promote equitable, high-standard medical assessments where there are concerns about physical abuse and neglect (RCPCH, 2020).

Keep up-to-date with new legislation and guidance by signing up to CASPAR, our current awareness service for policy, practice and research

References and resources

Child Welfare Information Gateway (2015) Understanding the effects of maltreatment on brain development (PDF). Washington, D.C.: United States Department of Health and Human Services.

Cleaver, H., Unell, I. and Aldgate, J. (2011) Children's needs: parenting capacity: child abuse: parental mental illness, learning disability, substance misuse, and domestic violence. 2nd ed. (PDF). London: The Stationery Office.

Crown Prosecution Service (CPS) (2020) Child abuse (non-sexual) – prosecution guidance. [Accessed 10/09/2021].

Department for Education (DfE) (2023) Working together to safeguard children 2023: a guide to multi-agency working to help, protect and promote the welfare of children. [Accessed 15/12/2023].

Department of Health (2017) Co-operating to safeguard children and young people in Northern Ireland. [Accessed 10/09/2021].

Haynes, A., et al (2015) Thriving communities: a framework for preventing and intervening early in child neglect. London: NSPCC.

Horwath, J. (2007) Child neglect: identification and assessment. Basingstoke: Palgrave Macmillan.

Horwath, J. (2013) Child neglect: planning and intervention. London: Palgrave.

Howe, D. (2011) Attachment across the lifecourse: a brief introduction. Basingstoke: Palgrave Macmillan.

Jütte, S., et al (2014) How safe are our children? 2014. London: NSPCC.

Royal College of Paediatrics and Child Health (RCPCH) (2020) Child Protection service delivery standards. [Accessed 10/09/2020].

Safeguarding Board for Northern Ireland (SBNI) (2019) Safeguarding Board for Northern Ireland’s multi-agency neglect strategy 2018-2022. Belfast: SBNI.

Scottish Government (2023) National guidance for child protection in Scotland - updated 2023. [Accessed 20/11/2023].

Wales Safeguarding Procedures Project Board (2020) Wales Safeguarding Procedures. [Accessed 10/09/2020].

Elearning

Our elearning courses will help develop your understanding of how to protect children from neglect and other types of abuse: 

• Introduction to safeguarding and child protection
• Child protection in schools.

Support for children and young people

If a child or young person needs confidential help and advice direct them to Childline. Calls to 0800 1111 are free and children can also contact Childline online or read about neglect on the Childline website. You can also download or order Childline posters and wallet cards.

Related resources

Read our neglect: learning from case reviews thematic briefing summarising risk factors and learning for improved practice around neglect.

Further reading

For further reading about neglect, search the NSPCC Library catalogue using the keywords "child neglect", "emotional neglect" and "neglected children".

> Find out more about the Library and Information Service