Child protection in Wales Reporting your concerns about a child

We’re all responsible for reporting concerns about a child’s welfare. Legislation and guidance for each of the UK's 4 nations clearly sets out expectations with regard to professionals reporting their suspicions that a child is at risk of harm to the authorities.

Once in force in April 2016, section 130 of the Social Services and Well-being (Wales) Act 2014 will require professionals to inform the local authority if they have reasonable cause to suspect a child within the local authority’s area is at risk of experiencing abuse, neglect or other types of harm.

From October 2015, the Female Genital Mutilation Act 2003 (as amended by section 74 of the Serious Crime Act 2015) introduced a mandatory reporting duty for all regulated health and social care professionals and teachers in England and Wales. Professionals must make a report to the police, if, in the course of their duties: 

  • they are informed by a girl under the age of 18 that she has undergone an act of FGM


  • they observe physical signs that an act of FGM may have been carried out on a girl under the age of 18.

Once in force, section 130 of the Social Services and Well-being (Wales) Act 2014 will also apply to cases covered by the FGM mandatory reporting duty. To comply with both duties, professionals who identify cases falling within the FGM mandatory reporting duty will need to make a report to both the police and the local authority. 

If you think a child is in immediate danger

Don't delay – call the police on 999,
or call us on 0808 800 5000, straight away.

How to report a concern

You can find the team in the area that the child lives on the GovUK website.

If you work or volunteer with children and families, your organisation should have procedures in place to report concerns about a child. For example, hospitals have designated nurses and doctors who deal with child protection issues; and all schools must have a designated child protection teacher.

The NSPCC Whistleblowing Advice Line is for anyone with child protection concerns in the workplace. The helpline provides support and advice to those who feel unable to get a child protection issue addressed by their employer. It can be contacted anonymously on 0800 028 0285.

 What happens to the report

When concerns about a child are reported to us or the police, they will be passed to the child protection team where appropriate. Once reported, the child protection team have a legal duty to investigate concerns about a child.

Referrals and investigations

Practice information for people working with children in Wales

Although there are no specific mandatory regulations in the UK requiring professionals to report suspicions to the authorities, there are some expectations that are clearly set out in legislation and guidance for each of the UK's 4 nations.

Guidance for Wales can be found in Safeguarding Children: Working together under the Children Act 2004 (PDF). Chapter 14 on information sharing sets out key principles, the first of which states that safety and welfare of the child is the key consideration when making decisions about disclosing and sharing information.

When it comes to the reporting of child abuse, the NSPCC believe that the overriding principle should be that all professionals listen to and act in the best interests of the child.

We believe that where professionals cover up crimes against children by consciously failing to report known abuse of a child this should be an offence.

Whether any failure to report suspected child abuse should be mandated is more contested territory. We have looked at other countries and have not seen convincing evidence that this automatically keeps children safer.

We have previously set out our support for restricted mandatory reporting specifically in "closed" institutions where there are greater risks that the interests of the institution might be placed above the safety of a child1. But we have concerns about the risk of counter-productive consequences from a full form of mandatory reporting. In particular, we have concerns that the application of full mandatory reporting would not always be in the best interests of the child and would not come with resources sufficient to be confident that effective help could be given where and when it is needed.

In a good number of cases where children suffered serious abuse it has not been a lack of reporting but a lack of action that has led to tragedy. Mandatory reporting is not a silver bullet and alone will not address the challenges faced when safeguarding and protecting children. An effective structure needs to focus on the interests of the child; create good protective cultures within organisations; support children speaking out; have external checks to make sure the right measures are implemented; and take action when the system fails to protect children properly.

We keep this position under constant review as evidence and experience develops. We are interested in the alternative proposal in the Government’s consultation on Reporting and Acting on Child Abuse and Neglect of a Duty to Act. We have indicated to Government our interest in working with them to further develop a possible Duty to Act as there are significant details that need more working through to ensure effective design and implementation. Our policy briefing on Strengthening duties on professionals to report child abuse (PDF, 392KB) sets out the NSPCC’s current position in relation to mandatory reporting of concerns or suspicions and the need for a criminal offence of cover-up, concealment or inaction in response to known child abuse by a professional.

Our Exploring the case for mandatory reporting (PDF, 612KB) paper presents a summary of the discussion at a roundtable of stakeholders. The focus of the roundtable was to explore how a form of mandatory reporting might work. These discussions were not in any way conclusive: the paper draws on individual views expressed around the table and does not pretend to represent any definitively shared view. We hope this paper will contribute to the debate of this complex issue.

Legal definitions:

View Section 47 of the Children Act 1989

The child protection system in the other UK nations

Child protection in England

How the child protection system in England works from reporting, investigations and care proceedings including facts, statistics and case reviews.
How it works in England

Child protection in Northern Ireland

How the child protection system in Northern Ireland works from reporting, investigations and care proceedings including facts, statistics and case reviews.
How it works in Northern Ireland

Child protection in Scotland

How the child protection system in Scotland works from reporting, investigations and care proceedings including facts, statistics and case reviews.
How it works in Scotland

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