Face to Face Improving the wellbeing of children in care

This service is no longer being delivered, but we have carried out an evaluation. On these pages you can find out how the service worked and what we've learnt.

Children and young people in care told us that they wanted a confidential service that they could access quickly, that was face-to-face and on their terms. So, we developed Face to Face.

Children and Young People Now Awards 2013 FinalistChildren and young people who received Face to Face support experienced improved well-being.

Face to Face helps children in care work on any problem they’re facing at home, at school, with friends, or with personal issues. It enables them to set their own goal for the future, and they decide on the timing and location of the sessions.

It aims to help young people improve their confidence, skills and strengths so they’re better prepared to cope with problems now and in the future.

A teenage girl sits on an armchair and listens to an older woman talking

How it worked

We worked with young people for up to 8 sessions. We helped them:

  • talk about what they want to change in their life
  • work out what needs to happen to make things better.

The young person had control over the support they wanted - including where and when the sessions were held.

They could talk about a wide variety of problems, such as:

  • family issues
  • coping with feelings like anger, sadness, rejection or low self-confidence
  • peer pressure, bullying or problems with friends.

Children's stories

"I see the change in myself – and so do my friends and my foster mum."

Read Lucy's story

Evaluating the impact

Find out how we evaluated Face to Face.

Learn more

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