Helpline highlight 2012/13: more people speaking out to protect children Contacts to the NSPCC during a year of high profile child abuse cases
This report presents concerns that people contacted the NSPCC with, during a year of high profile child abuse cases.
- In 2012/13, almost 51,000 people contacted the NSPCC, a 15% increase on the previous year
- A number of high profile child abuse cases, in particular the Savile case, prompted more people to contact the NSPCC with their concerns
- Despite a large increase in the percentage of calls about sexual abuse, the most common concern remains child neglect
- 52% of contacts to the NSPCC’s helpline resulted in a referral to children’s services and/or the police
- 48% of people waited more than a month before contacting the NSPCC, compared with 54% the previous year
|Forward: a sense of responsibility||3|
|Introduction to the helpline||4|
|Bringing hidden abuse to light||5|
|Types of calls||6|
|People who contact the helpline||8|
|What do people contact us about?||11|
|Where did people contact us from?||18|
|Working in partnership to prevent child abuse||20|
Other research and resources
Helpline highlight: a year in review
Helpline highlight: how the NSPCC protects babies
Helpline highlight: more people contacting the NSPCC with concerns about neglected children
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