Helpline highlight: protecting children in Northern Ireland: 2012-13 Contacts to the NSPCC helpline
This report looks at the contacts made to the NSPCC's helpline service from Northern Ireland in 2012/13.
It considers the reasons people get in touch with the helpline, the length of time they wait before making contact, the number of contacts resulting in advice being given and the number of contacts resulting in referrals to children's services or the police.
Part of the Helpline highlight series.
Author: Margaret Gallagher
- Between 1 April 2012 and 31 March 2013, the NSPCC's helpline responded to 750 contacts from people in Northern Ireland, an increase of 8.5% on the previous year.
- 424 of these contacts (involving 713 children) resulted in referrals to children's services or the police.
- For the remaining 326 contacts, helpline counsellors provided information or advice, helping an estimated 652 children.
- Neglect was the leading cause for referrals (44%, 167 cases).
- 23% of referrals (86) were about physical abuse.
- 13% of referrals (51) were about sexual abuse.
- 11% of referrals (42) were about emotional abuse.
- 289 children (45%) involved in referrals were under six years old.
- In cases where the concerns were so significant we had to make referrals, 52 people (27%) had waited more than six months before getting in touch.
- The majority of contacts leading to referrals came from members of the public, not from family members or professionals.
|Introduction to the helpline||4|
|How the helpline protects children||6|
|What do people contact us about||8|
|Who contacts the NSPCC||10|
|How long do people wait to get in touch||14|
|Where did people contact us from||16|
|Northern Ireland helpline developments||17|
Helpline highlight: Northern Ireland
NSPCC Youth Witness Service Remote Live Link
How safe are our children? 2016
How safe are our children? 2016 is the NSPCC's third annual report that compiles and analyses the most robust and up-to-date child protection data that exists across the four nations in the UK for 2016.
Helpline highlight 2012/13: more people speaking out to protect children
Services for children, families and professionals
Child abuse and neglect
Child protection in the UK
Signs, symptoms and effects of child abuse and neglect
Our Current Awareness Service for Practice, Policy And Research delivers free weekly email alerts to keep you up-to-date with all the latest safeguarding and child protection news.
Follow us on Twitter and keep up-to-date with all the latest news in child protection.
How safe are our children? conference 2017
How safe are our children? is the NSPCC’s annual flagship conference for everyone working in child protection.
We hold the UK's largest collection of child protection resources and the only UK database specialising in published material on child protection, child abuse and child neglect.
New in the Library
A free weekly email listing all of the new child protection publications added to our library collection.
Helping you keep children safe
Read our guide for professionals on what we do and the ways we can work with you to protect children and prevent abuse and neglect.
Impact and evidence hub
Find out how we evaluate and research the impact we’re making in protecting children, get tips and tools for researchers and access resources.
Get expert training and consultancy
Sharing knowledge to keep children safe
Read our guide to NSPCC Knowledge and Information Services to find out how we can help you with child protection queries, support your research, and help you learn and develop.