Improving parenting, improving practice Referrals

Improving parenting, improving practice is available to families with children aged between 2 and 12, when a Common Assessment Framework (CAF) or similar assessment has highlighted concerns of neglect. Provided that:

  • children should not be on a child protection plan
  • any other children in the family should not be subject of a child protection plan or have been in the past within 2 years of the referral date.

How to get help from NSPCC services

Sometimes you may be referred to one of our services by someone who already helps you, like a midwife, social worker, teacher or children's centre worker. You can join some of our services yourself, simply by contacting us to see if a place is available.

If you think a service that is available in your area might help you and your family, get in touch to find out more.

Where Improving Parenting, Improving Practice is available


02920 108080


0141 440 6300


01472 803 500


01733 207620

Help and advice for professionals

Library catalogue

We hold the UK's largest collection of child protection resources and the only UK database specialising in published material on child protection, child abuse and child neglect.

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Research and resources

Read our latest research, leaflets, guidance and evaluations that share what we've learned from our services for children and families.
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Information Service

Our free service for people who work with children can help you find the latest policy, practice, research and news on child protection and related subjects.

For more information, call us or email

0808 800 5000

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Child abuse and neglect

Find out what child abuse is, how to spot the signs, who is affected and what you should do if you're worried about a child
More on abuse and neglect