We're calling for a zero-rating so that young people can get help when they need it
We're calling on European regulators to ensure that new EU guidelines don't stop communications providers from giving young people in distress completely free online access to the new Childline website.
Efforts to provide free online access to Childline have been led by O2, who already zero-rate access to our services for their customers. We're currently also in talks with Vodafone, EE, BT, TalkTalk, Three, SKY and Virgin about them delivering 'zero-rating' for the website.
This would mean young people not having to use their data allowance on their mobile devices or requiring credit on their mobile phone to access the information and advice they may desperately need, mirroring the free and confidential Childline telephone service that's been available to young people since the 1980s.