Delivering the Coping with Crying programme Online training for health visitors, midwives and children’s centre staff managing and delivering Coping with Crying to parents

Learn how to use the Coping with Crying film and resources to support parents with their baby's crying and reduce the risk of non-accidental head injuries to babies.

Father and mother sat with smiling baby

£30 per person

Approximately 45 minutes online training course

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For more information, contact us on 0808 800 5000 or help@nspcc.org.uk

Coping with Crying is a programme designed to support parents with their baby's crying and reduce the risk of non-accidental head injuries to babies.

This course provides an overview from the literature on babies and crying, the risks and impact of a baby being shaken or handled roughly and the best practice approach to supporting parents. It introduces the Coping with Crying film, explains how to show it to parents, how to effectively implement the programme and provides access to all programme resources.

The training is broken down into three parts:

  1. the risks associated with babies that cry excessively
  2. advice and guidance on how to support parents and keep babies safe
  3. guidance on how to effectively implement the programme and show the film to parents.

The course contains links to the downloadable programme resources, including:

  • the Coping with Crying film (online and DVD)
  • implementation guidance: step-by-step guide for managers on how to implement the programme
  • parent leaflets: summarising the film and signposting to further sources of help for parents
  • practitioner script: steps for practitioners to take when showing the film to parents
  • programme manual: detailed manual for managers and practitioners on how to deliver the programme to parents
  • promotional materials: postcards and posters to help you promote the programme in your context.

This programme is designed for:

  • health visitors, midwives and children's centre staff who deliver the Coping with Crying programme to parents
  • managers who implement the programme within their organisation.

Coping with Crying should run in most web browsers, though we recommend that you use Internet Explorer, Google Chrome, Safari or Firefox.

Before beginning your course, we recommend installing the latest version of your web browser.

Although the course is compatible with most tablet devices, the NSPCC does not provide full technical support for tablet users.

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Related information and resources

Coping with Crying

Helping parents to keep calm and soothe their crying baby.
Coping with Crying service

Handle with care

Advice for parents on safe ways to hold and care for your baby and ways to cope when the crying doesn’t stop.
Read our leaflet

Head and spinal injuries in children: Core info leaflet

Leaflet on what is currently known about the clinical presentation of inflicted head and spinal injuries. Part of the Core info leaflet series.
Find out more