Last year a third of all calls to our helpline were about neglect, a figure that's even higher at Christmas.

Neglect is the most common form of child abuse. But it's happening behind closed doors. Children may be living in cold, dark homes, going hungry or not being given the care and attention they need. The trauma can last a lifetime.

There's something we can all do to help. With your donation our helpline can answer more calls and shine a light on children left in the dark.

1 in 10 children in the UK suffer neglect. So please, donate this Christmas and help keep children safe.

Last year, nearly a third of all calls to our helpline related to neglect.

It costs £5 to answer a call to our helpline

And get children the support they need.

"There was one call that stuck in my mind."

Every call answered is a chance to stop child abuse. Our helpline is open all day, every day and throughout Christmas, with helpline practitioners like Tracey ready to take calls from anyone worried about a child.

"There was one call that stuck in my mind, it made the hairs on my arms stand up on end. It was a neighbour calling in to report concerns for a child. We ended up calling for a welfare check from the police and [they] immediately went out and found a case of horrendous neglect. It really highlights how needed this service is. The NSPCC is child protection."

The helpline bridges a gap where someone may not feel comfortable contacting other people but feels safe contacting us, knowing they're getting the right advice when it comes to protecting a child.

Neglect is often hidden away. That's why your donation today is so vital. Help our helpline practitioners like Tracey answer more calls from people who are worried about a child.

Please donate this Christmas

More ways you can support us this Christmas

Get Your Sparkle On!

Glitter, sparkle and shine this Christmas time and all for a good cause! Together, we can bring light to every childhood and keep more children safe.

Get Your Sparkle On!

Get your Sparkle On jumper

Our ‘Sparkle On’ Christmas jumper has been designed by Samantha Faiers especially for NSPCC’s Get Your Sparkle On Christmas campaign. 

Buy the jumper

Get a Letter from Santa

Add a little magic to your family's Christmas with a Letter from Santa. The workshop is open - create a personalised letter today!

Create your letter

Buy a star. Be a star.

Buy a star and together we can give children the safety, warmth and care they need – now and all year round.

Buy a star

Meeting standards

Registered with Fundraising Regulator logo

We have agreed to stick to a strict set of codes and a fundraising promise, which means we treat our supporters and donors with respect, fairness and honesty and we are always clear about how we raise money.

How your money is spent

Young boy with an NSPCC counsellor

During 2016/17 we spent £91 million on services and activities to make children and young people safer. This includes working with children and families, our helplines, our schools service and our child protection and awareness campaigns such as Share Aware.

Any questions?

If you have a question about donating or if you’d like to set up, amend or cancel a direct debit, our Supporter Care team is on hand to help.

Call us Monday – Friday 9.00am-5.00pm or complete our form below. Calls may be recorded for training purposes.

020 7825 2505

Submit an enquiry


This is a true story but photographs have been posed by models.

Your donation could go towards the NSPCC helpline, or it could help us fund services such as NSPCC's therapeutic services and Childline. Donations are distributed based on need.