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Championing children for more than 18 years -
View a timeline of ChildLine's work since 1986
ChildLine is the UK's free, 24-hour helpline for children in distress or danger. Trained volunteer counsellors comfort, advise and protect children and young people who may feel they have nowhere else to turn.
Almost 1,400 volunteers provide a counselling service, supervised by a team of professional supervisors and managers. Every day our counsellors answer around 2,500 calls from children and young people looking for comfort, advice and protection.
What do children call about?
Children call ChildLine about a wide range of problems, but the most common problems are abuse (both sexual and physical), bullying, serious family tensions, worries about friends’ welfare and teenage pregnancy.
How does ChildLine help?
Since it was launched in 1986, ChildLine has saved children's lives, found refuges for children in danger on the streets, and given hope to thousands of children who believed no one else cared for them. ChildLine has now counselled well over one million children and young people.
ChildLine campaigns on behalf of children by relaying what they tell us to policy-makers who can help change children’s lives for the better.
ChildLine also provides an outreach service to schools and youth groups through its CHIPS programme.
Where are we?
ChildLine operates out of 14 counselling centres around the UK: Belfast, Foyle, Glasgow, Edinburgh, Aberdeen, Leeds, Liverpool, London, Nottingham, Manchester, Swansea, Prestatyn, Birmingham and Exeter. The centres between them operate a 24-hour service, but during peak hours when many centres are open, children’s calls go through to the nearest centre.If you would like to contact a local counselling centre to volunteer, help raise funds or get involved with ChildLine , please use the contact details listed .
ChildLine in Scotland
The ChildLine service in Scotland is delivered by Children 1st on behalf of the NSPCC. All funds raised for ChildLine in Scotland are raised by the NSPCC. If you would like to help raise money or volunteer for ChildLine in Scotland, please contact scotlandevents@nspcc.org.uk or call 0844 892 0212 or for more information about our work in Scotland and how you can get involved in it.