NSPCC staff member pointing at presentation

Training and support

We’re always there to help you play your part as an NSPCC Schools Service volunteer

We’re always there to help you play your part

You'll play a crucial role in empowering children so we make sure that you receive the best training possible. Training for the NSPCC Schools Service (formerly ChildLine Schools Service) combines face-to-face workshops and online tutorials.

How we'll help you

Our training will provide you with all the tools needed to help you play your part.

You'll develop the skills needed to communicate with children – both for delivering presentations and answering their questions, and learn about our safeguarding procedures.

Online training

After a successful interview, you'll have access to participate in our industry leading online safeguarding programme.

Training workshop

NSPCC staff in trainingThe main part of your training is a two day workshop.

Throughout the training you will learn about bullying, children's rights and the different types of abuse.

Your Area coordinator will be able to tell you more about this.

Observe and learn

You'll then have a chance to see the Schools Service in action, observing experienced staff and School Service volunteers deliver the assembly and interactive workshop.

We won’t throw you in at the deep end. You'll start off by presenting parts of the programme with an experienced volunteer. This will help build your confidence and knowledge of the material. Before you know it you’ll be taking the lead!

Throughout the whole process, we give you feedback, coaching and advice on specific areas for development in your role.

What it's like to volunteer with us


Apply now

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Get in touch

If you have any questions about a role or the training provided, get in touch.

0121 227 7577

Email Childline volunteer recruitment

Your donation can take a child anywhere

Each year we keep one million children across the UK safe from abuse. But we can’t do it without your support. Your donation can give even more children the freedom to dream. 

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Have NSPCC Schools Service visit your school

If you work at a primary school in the UK and would like us to deliver an assembly and workshop get in touch.

Volunteer for Childline

Volunteer for Childline helpline and be there when a child needs you most.
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