We want everyone to be able to use our website, regardless of their ability or disability. You can get the best out of our website by updating your internet browser to the latest version.

We’ve strived to make the website as accessible and as usable as possible, and we'll constantly improve how we produce and present our content. The site was built following W3C guidance, and we’ll continue to work towards meeting best practice standards.

If you experience any problems or have any questions regarding the accessibility of this website please fill in our online form.

Get help with online accessibility

The BBC have some really useful practical guidance to make the most out of the internet no matter what your ability or disability.

Contact us using BSL

If you're deaf or hard of hearing, you can use British Sign Language when contacting us. You'll need a webcam and SignVideo – it's available on PC, Mac, iOS (iPhone/iPad) and Android smartphone (4.2 or above).

Here's how it works:

BSL Sign Video Service

  • a BSL interpreter will appear on your screen – tell them that you want to contact the NSPCC
  • they'll relay your concerns to one of our counsellors
  • the counsellor will make an assessment and then have the interpreter relay back to you the information or advice you require
  • this service is currently available Monday to Friday, from 9am to 6pm