Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
We can help keep every child safe. This is our belief. If you share it too, come and join our mission.
There are endless ways to make an impact. Whether you’re raising funds, influencing policies, educating parents or being there for children, you’ll help make a difference to millions of young lives.
See how you can help make a difference by working with the NSPCC.
Equality, Diversity and Inclusion
Equality, diversity and inclusion (EDI) is at the heart of what we do.
We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers.
This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Our EDI vision:
'Together, we can remove real and perceived barriers, valuing everybody who volunteers with, works for, supports or benefits from our work.'
We are committed to play our part in creating and fostering a society that promotes mutual respect and that truly values individuality and difference.
We’re led by the following five principles:
We publicly share our diversity data; in relation to our workforce and, where we’re able to, those we are here to serve and support.
We may not always get it right but we promise to learn from this - so we avoid repeating the same mistake. We acknowledge when we get it wrong.
When we do not have all the answers, we ask the right questions and work with the right people to become better informed.
We work with and alongside others in partnership, championing and learning from their experiences, expertise and insight. By standing with and amplifying the work of others we achieve far more than we can alone.
We’ll use what we learn by collecting evidence and understanding the experiences of our people, our partners and those we are here to support to make positive change. And we will be focused and committed to doing this: aligning and amplifying our resources and efforts to increase their impact.
