Cookie policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following types of cookies on the NSPCC website:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. (We may also share this information with third parties for this purpose.)

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie title

Cookie name

Purpose

More information

Events geo This stores user entered location so we can display the events nearest you. It expires 1 year from last geo-search.  
Donate ac, ccode, rcode, source We use these cookies to track your donation journey. This data expires after each browser session.  
Join us ASP.NET_SessionId

This cookie is necessary for functionality of the forms on our website. The cookie contains a user's session ID and is held temporarily in memory. It will be deleted when the web browser is closed.

User data is all anonymous.

 
Join us earcussion

To maintain session in a safe and secure fashion for our recruitment site. This is a session cookie that stores a ID only. It is used to prevent various session hijacking scenarios.

 

 
Untitled ASPSESS IONIDC QARRSDT

This cookie is necessary for the fundraising registration and merchandise ordering on our website.

The cookie temporarily records data previously entered and carries it through multiple pages until the form is complete.

It will be deleted when the web browser is closed.   User data is all anonymous.

 
Untitled

ASPSESS IONIDCA QTCBRD

This cookie is necessary for the newsletter subscription and fundraising registration on our website.

The cookie temporarily records data previously entered and carries it through multiple pages until the form is complete.

It will be deleted when the web browser is closed.   User data is all anonymous.

 
Untitled ASPXAUTH

This cookie is necessary for the newsletter subscription and fundraising registration on our website.


The cookie temporarily records data previously entered and carries it through multiple pages until the form is complete.


It will be deleted when the web browser is closed. User data is all anonymous.

 
Shopify _ab Used in connection with access to admin. Shopify privacy policy
Shopify

_secure_session_id

Used in connection with navigation through a storefront. Shopify privacy policy
Shopify cart Used in connection with shopping cart. Shopify privacy policy
Shopify cart_sig, cart_ts, checkout_token, Secret Used in connection with checkout. Shopify privacy policy
Shopify Secure_customer_sig, storefront_digest Used in connection with customer login. Shopify privacy policy
Shopify _shopify_u Used to facilitate updating customer account information. Shopify privacy policy

 

 

Cookie title

Cookie name

Purpose

More information

Adalyser AdalyserTracker, c5.adalyser.com Tracks the pages you view across multiple visits to our site when making an online donation to the NSPCC. All user data is anonymous.

For more information, please see Adalyser’s Privacy Policy https://www.adalyser.com/en/privacy

 

This is a third party cookie (see below)
Adestra   We use cookies in our emails which help us to understand a little bit about how you interact with our emails and are used to improve our future email communications.
If you do not wish to accept cookies from any one of our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies whether included on websites or in emails.
In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you've added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.

These are third party cookies that are set when you open our emails and is not set from our website, so not managed through our cookie management tool.

https://uplandsoftware.com/privacy/
Google Analytics

__ga__utma__utmb__utmc__utmv__utmz

We use this to understand how the site is being used in order to improve the user experience.  User data is all anonymous.

Google Analytics privacy policy

http://www.google.com/intl/en/policies/privacy/

These are third party cookies (see below)

Google Optimize __gaexp

We use this to record a person’s involvement in a website experiment e.g. an A/B test where half of our website users see one webpage, and the other half see an alternative version. This helps us test that the changes we make to our site are actually making it better.

Google Analytics privacy policy

http://www.google.com/intl/en/policies/privacy/

These are third party cookies (see below)

Crazy Egg

_ceg.s, _ceg.u, _ceir

These cookies are placed by heat mapping software provided by Crazyegg. The reports produced help us to understand how visitors are engaging with our website

All data is anonymous

Crazy Egg privacy policy

https://www.crazyegg.com/privacy

 

These are third party cookies (see below)
Scorecard Research UID UIDR ScorecardResearch conducts research by collecting internet web browsing data and then uses that data to help show how people use the Internet, what they like about it, and what they don't. User data is all anonymous.

Read more about Scorecard research and their privacy policy

https://www.scorecardresearch.com/privacy.aspx

This is a third party cookie (see below)

Shopify

_tracking_consent

Tracking preferences

https://www.shopify.co.uk/legal/cookies

These are third party cookie (see below)

Shopify

_landing_page, _orig_referrer

Track landing pages

https://www.shopify.co.uk/legal/cookies

These are third party cookie (see below)

Shopify

_s, _shopify_fs, _shopify_s, _shopify_y, _y

Shopify analytics

https://www.shopify.co.uk/legal/cookies

These are third party cookie (see below)

Shopify

_shopify_sa_p, _shopify_sa_t

Shopify analytics relating to marketing & referrals

https://www.shopify.co.uk/legal/cookies

These are third party cookie (see below)

Shopify tracked_start_checkout Shopify analytics relating to checkout.

https://www.shopify.co.uk/legal/cookies

These are third party cookie (see below)

 

 

Cookie title

Cookie name

Purpose

More information

Quantcast

pixel.quantserve.com, secure.quantserve.com, rules.quantcount.com

Tracking pixel for online campaigns using the Quantcast network; enabling audience building, remarketing, analysis and reporting of NSPCC advertising campaigns.

 
Google 

DoubleClick

We use Google Doubleclick for conversion tracking purposes, to track the performance of our own AdWords and display advertising campaigns. If you visit certain pages on our website, Google and the NSPCC will be able to tell that your visit was a result of a click on one of these ads.

You can view how Google uses cookies in advertising and you can manage the Google ads you see and opt out of Ads Personalisation through Google’s Ads Settings. You can find out more about their privacy policy and get tips and tools on privacy and safety

This is a third party cookie (see below)

Facebook Facebook Pixel Code

Tracking pixel which matches users anonymously with their Facebook ID, enabling remarketing, analysis and reporting of NSPCC advertising campaigns

For details on these cookies, please view the Facebook Cookie Policy provided at https://www.facebook.com/policies/cookies/
This is a third party cookie (see below)

Google

Google AdServices

We use Google Ads to display search results for our website when you search online for the topics or types of services we offer. We do this to create greater awareness of the NSPCC and our services.

You can view how Google uses cookies in advertising and you can manage the Google ads you see and opt out of Ads Personalisation through Google’s Ads Settings. You can find out more about their privacy policy and get tips and tools on privacy and safety

This is a third party cookie (see below)

Twitter Pixel Code

personalisation_id, conversion

Tracking pixel which matches users anonymously with their Twitter ID, enabling remarketing, analysis and reporting of NSPCC advertising campaigns.

https://help.twitter.com/en/rules-and-policies/twitter-cookies

This is a third party cookie (see below)

YouTube

VISITOR_INF O1_LIVE

We use a number of external web services on NSPCC websites, mostly to display content within our web pages.
To display videos we use YouTube, embedding the content into our websites.
If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

YouTube privacy policy

http://www.google.com/intl/en/policies/privacy/

This is a third party cookie (see below)

Facebook fbevents.js Analytical cookies that track the traffic of the Site. All user data is anonymous.

For details on these cookies, please view the Facebook Cookie Policy provided at https://www.facebook.com/policies/cookies/

 

This is a third party cookie (see below)

Teads tt_viewer

This tracking pixel is used to carry out and improve online campaigns - using the Teads network to enable remarketing, analysis and reporting of NSPCC advertising campaigns.

Read more about the Teads privacy policy.

Please note that the following third parties may also use cookies and these named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies.

We use the following third-party cookies:

  • Adalyzer
  • Adestra
  • Crazy Egg
  • Facebook Pixel
  • Google – AdServices
  • Google Analytics, including Google Optimize
  • Google DoubleClick
  • Quantcast
  • Scorecard Research
  • Shopify
  • Twitter Pixel
  • YouTube

 

You can manage the use of non-Strictly Necessary cookies through our Cookie Management tool, including third party cookies. This tool enables you to provide consent for each of these categories of cookies to be set on your device or hard drive and withdraw your consent at any time. To provide your consent click on “This is okay”. To withhold your consent or change your preferences in the future click on “No customize” and select your preferences. The tool cannot be used for Adestra as these cookies are not set by the website.  You should also visit the privacy notices of any third parties (including Adestra) in relation to the third parties cookies described above.  Details for these privacy policies as shown in our Cookie Policy for further information.

Most internet browsers automatically accept cookies unless you change your browser settings. If you wish to restrict, block or delete the cookies which are set by any websites, you can generally do this through your browser settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser.

Please note however that if you set your internet browser preferences to block all cookies, you may not be able to access all or parts of our website.
Unless you have adjusted your internet browser settings to block cookies, NSPCC will set cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.aboutcookies.org.uk/