Cookies policy

We use cookies on our website so that we can tailor the content to you, ensure it’s working the way it should and make improvements.

A cookie is a small file of letters and numbers that is sent and stored on your computer and/or mobile device which provides us with information in relation to your website usage, and allows us to recognise that you have used our website before.

Cookies are safe and secure and are commonly used by websites.

A cookie typically contains:

  • The name of the server the cookie was sent from
  • The lifetime of the cookie
  • A unique identifier (usually a number)

How cookies work

When you visit an NSPCC website, our website server sends a cookie to your device and uses this number to recognise you when you return to the site or browse from page to page. This cookie is then stored on your computer or mobile device.

All websites can send a cookie to your browser if your browser settings allow it. Many websites do this to track online flow.

Types of cookies

Cookies may be categorised on the basis of their life span:

1. Session or temporary cookies: these cookies expire when you close your browser or when the session times out

2. Persistent or permanent cookies: these are usually stored on your hard disk and survive across multiple sessions but have a longer expiration date

Please find below a table detailing the types of cookies used on our website:

First party cookies we use

Cookie title

Cookie name

Purpose

ASPSessionID ASPSessionID Session ID to link information to user. Used to power the job board and application form functionality.
ASPSession Confirmed ASPSession Confirmed The information in the cookie is used to control security logic. Used to power the job board and application form functionality.
ASP Session identifier ASPSESS IONIDCA QTCBRD

This cookie is necessary for the newsletter subscription and fundraising registration on our website. The cookie temporarily records data previously entered and carries it through multiple pages until the form is complete. It will be deleted when the web browser is closed.

User data is all anonymous.
bool

bool1

bool2

Remembers the last search term so that search boxes can be pre-populated with the user's last search. These cookies are used by our library.
CircContext CircContext Used by system to understand context when running circulation functions. This cookie is used by our library.
ClientUse ASPSession ClientUse ASPSession Determines whether or not session data should be stored in session or database. Used to power the job board and application form functionality.
CookieCheck CookieCheck Used to check if cookies are enabled. This cookie is used by our library.
Cookie policy pop-up elearning_cookie_policy This is a cookie policy acceptance cookie on NSPCC Learning to determine whether a visitor has accepted our cookie policy and whether to show the cookie bar.
Current training FolderName If you access training or digital files via our NSPCC Learning system, we may store a reference to the current content you are viewing which we use for security purposes.
Customer ID CustomerIDNonSecure If you log in to NSPCC Learning we may track your Customer ID via a cookie. Your Customer ID is a unique number in our database that outside of LearningCart does not personally identify you.
Donate

ac

ccode

rcode

source

We use these cookies to track your donation journey.

This data expires after each browser session.

Event search geo This stores user entered location so we can display the events nearest you. It expires 1 year from last geo-search.
fields

fields1

fields2

fields3

Remembers the last search term so that search boxes can be pre-populated with the user's last search. These cookies are used by our library.
IsBreadcrumb IsBreadcrumb Boolean value used to help manage breadcrumb links. This cookie is used by our library.
IsSearchHint Hidden IsSearchHint Hidden Set when the user hides a search hint. This cookie is used by our library.
Ljp Ljp This contains the Application ID. Used to power the job board and application form functionality.
Microsoft ASP.Net Applications ASP.NET_SessionId

This cookie is necessary for functionality of the forms on our website. The cookie contains a user's session ID and is held temporarily in memory. It will be deleted when the web browser is closed.

User data is all anonymous.
media

media1

media2

media3

Remembers the last search term so that search boxes can be pre-populated with the user's last search. These cookies are used by our library
Microsoft ASP.Net Applications __requestverificationtoken This cookie is used on NSPCC Learning forms to verify a visitor’s identity in order to prevent fraud.
Microsoft ASP.Net Applications .ASPXAUTH

This cookie is set when a user logs into our MyNSPCC website.

searchText searchText0 searchText1 searchText2 searchText3 Remembers the last search term so that search boxes can be pre-populated with the user's last search. These cookies are used by our library.
SecurityString SecurityString Encrypted string of data used for security purposes. Used to power the job board and application form functionality.
SelResults SelResults Numbered list of results selected by user when choosing to e-mail, print etc. This cookie is used by our library.
SiteCode SiteCode Set by users on the Admin page to indicate location of machine. This cookie is used by our library.
SiteName SiteName Set by users on the Admin page to indicate location of machine. This cookie is used by our library.
Shopify views _shopify_uniq No data is held with this cookie and expires at midnight the next day. This helps us identify how many times you have visited our shop.
Shopify cart cart, unique token Stores information about the contents of your shopping cart. Data is held for 2 weeks.
Shopify order details _secure_session_id This cookie helps by storing users order detail, necessary to complete the transaction.
Shopify Session ID _session_id A session ID is a token that it unique to your visit which helps tailor your experience on our site.
Shopify visits _shopify_visit No data is held with this cookie and only lives on a users computer for 30 minutes, allowing us to record how many customers have visited our shop.
Shopping Cart Cart When you add an item to your cart on NSPCC Learning, that information is temporarily stored in a cookie until you pay for your order. This cookie contains information such as the product you are ordering, the quantity, and any additional product specific configuration data.
textSize textSize Size of text selected by the user. This cookie is used by our library.
Tribute funds lastingtribute Used by our tribute funds website to maintain a login session. This cookie is deleted when the browser is closed.
Web server cookie ASPSESS IONIDC QARRSDT

This cookie is necessary for the fundraising registration and merchandise ordering on our website. The cookie temporarily records data previously entered and carries it through multiple pages until the form is complete. It will be deleted when the web browser is closed.

User data is all anonymous.
Web server cookie ASPSESSION IDCQARRSDT

This cookie is essential for the persistence of data entered on previous form pages.

This cookie is deleted when you close your browser.

Controlling or deleting cookies

You can easily control and disable cookies through your browser settings. Learn how to remove cookies set on your device. Removal of cookies may impact the experience whilst using the website through repeated requirements for entry of confirmation.

Third party cookies and pixel tags

Third party cookies

Third parties (for example our external suppliers such as Facebook and AOL) also set cookies and pixels on the NSPCC website in order to deliver the services that they are providing to the NSPCC. These technologies also enable us to understand how users use and interact with the NSPCC website by providing information such as whether a user is browsing from a mobile device and what pages on the site they visit. We use this information to improve our website and to inform our online advertising campaigns and strategies.

Please note that we have no control over these third party cookies and pixels, and you should check the relevant third party websites for more information about these.

Pixel tags

A pixel tag is an invisible tag placed on certain pages of a website, which enables cookies to be downloaded to your browser. Pixel tags register when a particular computer and/or mobile device visits a particular page, allowing a particular user to be identified across various sites, and for targeted adverts to be served to that user across the various websites he/she visits.

Controlling pixel tags

Pixel tags are not stored on your computer or mobile device. If you disable cookies, the pixel tag will only detect an anonymous website visit.

Cookies and pixels we use

Our website contains the following third party cookies and pixel tags:

Cookie title

Cookie name

Purpose

Adalyser AdalyserTracker

Tracking pixel for TV campaigns enabling analysis and reporting of NSPCC advertising campaigns and the ability to analyse data across campaigns and channels.

This cookie can remain on your device for a maximum of 7 days.
Adestra  

We use cookies in our emails which help us to understand a little bit about how you interact with our emails and are used to improve our future email communications.

If you do not wish to accept cookies from any one of our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies whether included on websites or in emails.

In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you've added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.

AdNexus "ib.adnxs.com" Tracking pixel for online campaigns using the AdNexus network, enabling remarketing, analysis and reporting of NSPCC advertising campaigns.
AddThis "s7.addthis.com"

AddThis is a social sharing tool that we use on our website that allows you to bookmark or share an item through social media channels, such as Facebook and Twitter.

AddThis is owned by Oracle and collects information from the device you use to access a website, such as device ID. Oracle and their customers and partners may use this data to show you personalised advertising.

You can find out more about Oracle’s privacy policy and how you can manage your privacy settings with them.

Amigo amigo-js-dyn-sdk

Displays personalised content on specific parts of the NSPCC website.

https://amigotechnology.com/cookie-policy/

Analect Analect Tracking pixel for online campaigns which enables remarketing, analysis and reporting of NSPCC advertising campaigns and the ability to analyse data across campaigns and channels. https://www.annalect.com/cookie-policy/
https://www.neustar.biz/privacy
AOL Pixel AOL

Tracking pixel for AOL online campaigns, enabling remarketing, analysis and reporting of NSPCC advertising campaigns.

For details on these cookies or to opt-out of any further targeting, please view the AOL Cookie Policy provided at http://privacy.aol.co.uk/cookie-information/
Crazyegg

_ceg.s, _ceg.u, _ceir

These cookies are placed by heat mapping software provided by Crazyegg. The reports produced help us to understand how visitors are engaging with our website. 
Facebook pixel code fbevents.js Analytical cookies that track the traffic of the Site All user data is anonymous. For details on these cookies, please view the cookie policy of Facebook.
Facebook pixel code

Tracking pixel which matches users anonymously with their Facebook ID, enabling remarketing, analysis and reporting of NSPCC advertising campaigns

For details on these cookies, please view the Facebook Cookie Policy provided at https://www.facebook.com/policies/cookies/
fbevents.js fbevents.js Analytical cookies that track the traffic of the Site. All user data is anonymous. For details on these cookies, please view the Facebook Cookie Policy provided at https://www.facebook.com/policies/cookies/
Google Ads "adservice.google.com", "google.com/ads", "googleadservices.com"

We use Google Ads to display search results for our website when you search online for the topics or types of services we offer. We do this to create greater awareness of the NSPCC and our services.

You can find out more about how Google Ads works and how you can change your Ads Settings. You can also find out more about Google’s privacy policy and get tips and tools on privacy and safety.

Google Analytics __ga __utma __utmb __utmc __utmv __utmz

We use this to understand how the site is being used in order to improve the user experience.

User data is all anonymous. Find out more about Google's position on privacy with regard to its analytics service.
Google DoubleClick "ad.doubleclick.net", "g.doubleclick.net"

We use Google Doubleclick for conversion tracking purposes, to track the performance of our own AdWords and display advertising campaigns. If you visit certain pages on our website, Google and the NSPCC will be able to tell that your visit was a result of a click on one of these ads. 

You can view how Google uses cookies in advertising and you can manage the Google ads you see and opt out of Ads Personalisation through Google’s Ads Settings. You can find out more about their privacy policy and get tips and tools on privacy and safety

Google Optimize __gaexp We use this to record a person’s involvement in a website experiment e.g. an A/B test where half of our website users see one webpage, and the other half see an alternative version. This helps us test that the changes we make to our site are actually making it better.
Matomo _pk_ref, _pk_cvar, _pk_id, _pk_ses and_pk_hsr for heatmapping purposes. Cookie expiration times: 13 months (_pk_id), 6 months (_pk_ref ) and 30 minutes (_pk_ses, _pk_cvar, _pk_hsr) More information on cookies used available at https://matomo.org/faq/general/faq_146/
MiQ MiQ

Tracking pixel for MiQ online campaigns, enabling remarketing, analysis and reporting of NSPCC advertising campaigns.

For details on these cookies or to opt-out of any further targeting, please view the MiQ privacy policy provided at http://wearemiq.com/privacy-policy/
Quantcast "secure.quantserve.com/quant.js" Tracking pixel for online campaigns using the Quantcast network, enabling remarketing, analysis and reporting of NSPCC advertising campaigns
Scorecard search UID, UIDR

ScorecardResearch conducts research by collecting internet web browsing data and then uses that data to help show how people use the Internet, what they like about it, and what they don't.

User data is all anonymous.

Read more about Scorecard research and their privacy policy
Twitter pixel code <!-- 201509 Brand Campaign Twitter Tracking Code --> Tracking pixel which matches users anonymously with their Twitter ID, enabling remarketing, analysis and reporting of NSPCC advertising campaigns.
Trade Doubler “tbs.tradedoubler.com” Tracking pixel, enabling analysis and reporting of visits driven to our website by affiliate partner marketing activities. For details on cookie or to opt-out of any further targeting, please view the Trade Doubler Privacy Policy provided at https://www.tradedoubler.com/en/privacy-policy/
Twitter - NSPCC Twitter feed widget original_referer, _twitter_sess, guest_id

These cookies are used by Twitter to display the NSPCC's Twitter feed on our website.

Information about these cookies can be found at: Twitter Privacy Policy.
YouTube VISITO R_INF O1_LIVE

We use a number of external web services on NSPCC websites, mostly to display content within our web pages. To display videos we use YouTube, embedding the content into our websites.

We are unable to prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you're not logged into these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.

Our videos are hosted by YouTube and access to these videos is subject to YouTube’s terms and conditions. YouTube is owned by Google so you can find out more about their privacy policy and get tips and tools on privacy and safety. You can also opt out of all YouTube watch activity on the YouTube website.

Umbraco UMB-XSRF-TOKEN, UMB-XSRF-V These cookies are anti-forgery tokens to prevent Cross-Site Request Forgery (CSRF) on forms on NSPCC Learning. They guarantee that the poster is the one who gets the form.