Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
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News and features
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2025
- Neighbours report thousands of child neglect cases to the NSPCC Helpline, revealing crisis behind closed doors
- Two thirds of UK adults believe the risk of children being abused increases over Christmas
- Nearly 7,000 child sexual abuse cases stuck in courts
- Data shows how criminals are using private messaging platforms to manipulate and groom children
- Bullying was the main concern for over 6,500 counselling sessions delivered by Childline last year
- Update: Proposed changes at the NSPCC
- Leading voices urge the Prime Minister to end physical punishment against children in England
- Anxiety is the most common mental health concern for children reaching out to Childline
- Response to surge in extremist rhetoric and activity
- Over 120 charities unite in call for Ministers to put children’s rights at the heart of UK law
- Proposed changes at the NSPCC
- Childline expecting increase in contacts from children with concerns about going back to school
- Our work to make change happen in Westminster
- Most parents believe physical punishment of children crosses the line
- Childline is hearing from young people about their worries around exam results day
- Our Helpline saw an almost 50% rise in contacts about children’s welfare in sports last year
- We've appointed a new Chair of the Board of Trustees
- Childline prepares for a rise in children reaching out about loneliness this summer
- Domestic abuse contacts to our Helpline reach record high
- Majority of parents believe they had a safer, easier and better childhood than their children
- Children's online safety could provide £3 billion to UK businesses
- Childline delivers thousands of counselling sessions to young people about sexuality and gender identity issues
- Child neglect concerns the number one reason for adults reaching out to our Helpline
- Social media sites failing to protect girls from harm at every stage
- Thousands of children are turning to Childline to seek help for anger issues
- Safeguarding reforms at risk as research highlights significant strain on home education staff of local authorities
- Rise in calls to Childline about exam and revision stress during the exam period last year
- Most safeguarding professionals support the end of physical punishment of children in England
- Most UK adults believe emotional abuse in childhood can have a lasting psychological effect but one in six cannot spot the signs
- Parliamentarians come together to support our Six Point Plan to Protect Children
- More than 100 child sexual abuse image crimes being recorded by police every day
- Childline data reveals boys are most vulnerable to ‘sextortion’
- Our Helpline is contacted more than 30 times a day about parental substance misuse
- Anxiety the top mental health concern for children contacting our Childline service
- Over three quarters of the UK public want child safety checks on new generative AI products
- Artificial intelligence safety tips for parents
- Our Helpline expects a rise in home alone concerns this summer
- How to protect your children's back-to-school photos
- We've appointed Tracey Pritchard to lead our fundraising efforts
- 1 in 5 UK parents know a child who’s been blackmailed online
- NSPCC responding to thousands of child protection concerns as Christmas countdown continues
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2024
- Childline receives nearly 40 contacts per day from children who feel unhappy
- More than 70,000 children in England have a parent struggling with alcohol misuse
- 75% of parents of children under five years old are anxious about their child’s mental health
- Introducing our inaugural gaming festival to help tackle child abuse
- We're launching our first Game Safe Cup
- Almost 87,000 sexual offences against children were recorded by police in the past year
- 78% of surveyed local authorities want to provide more support to children in care to reunite with their families
- New partnership as young people contact Childline about AI related sexual abuse, bullying and misinformation
- Rise in calls to Childline about in-patient mental health treatment
- As child abuse image crimes increase, we’re calling on Ofcom and tech companies to take action
- NSPCC CEO, Sir Peter Wanless, has announced he is stepping down
- Give children equal protection from physical abuse
- As emotional abuse contacts rise, Childhood Day will raise funds for our vital services
- We've appointed a new Director of Communications
- Childline supports thousands of young people on gender and sexuality
- Voice of Online Youth group: Making sure children's voices are heard
- Our Helpline has seen a 65% increase in adult concerns about children being left home alone
- Childline expects more contacts from children this summer about body image and eating disorders
- Overwhelming majority of parents believe in-person play has a positive impact on their child’s wellbeing
- Large majority of secondary school teachers think students worry too much that exam results will determine their future
- Over 300% increase in contacts to our Helpline about physical punishment against children
- More than three quarters of the public would support a new law to end child poverty
- We're calling on the UK government to improve support for reunited families
- We're calling for a national strategy for England on child neglect
- How to protect your children’s back-to-school photos
- 102% increase in the number of children in care in the past 12 years
- We've appointed RSPCA’s Chris Sherwood as our new Chief Executive
- Increase in number of 'sextortion' contacts received by Childline
- Almost 40% of all our Helpline referrals involve children aged 5 and under
- Online grooming crimes against children increase by 89% in six years
- How do children and parents feel about the impact of smartphones and social media?
- We’ve seen a surge in concerns about children experiencing domestic abuse
- Families living in poverty struggling to access early childhood services
- Our response to the Sara Sharif verdict
- We're ready to be there for thousands of children this Christmas
- NSPCC Cymru fundraising chairman receives MBE in New Year Honours
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2026
- More than half of all Childline counselling sessions support children with mental health struggles
- A social media ban would punish teenagers for tech platform’s failures
- Contacts about child sexual abuse in the family home rise by over a fifth in a single year
- Childline delivering over 50 suicide counselling sessions a day
- Support available following the sentencing of Vincent Chan
- Government must stand up to big tech or under 16s social media ban is coming, warns NSPCC CEO
- We’re calling for tech companies to block child sexual abuse images in real time
- Gladiators star Fury becomes NSPCC Campaigner for Childhood
- Childline counselling sessions about online child sexual abuse rise by 36%
- We're looking for new members for our youth online safety group
- The government must do more to ensure that Family Hubs reach struggling parents
- Three quarters of children would support film-style age ratings on social media
- How can we help make children safe online? Our next steps
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2025
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