Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
How can your industry help keep people safe?
If you’re working in hospitality and travel, chances are you’re great with people. Yours is a job that involves interacting with the public every day. So, you're uniquely placed to spot signs of abuse and neglect. Though most of your interactions will be positive, you may well find yourself in situations at work where a child or young person is at risk.
Our guide and toolkit are free safeguarding resources designed specifically for the hospitality and travel industry. We’re empowering professionals and giving them the tools they need to take action to safeguard children and young people.
You and your team are already part of safeguarding children every day, we’re here to help you do it better.
How can hospitality and travel employers get involved?
Make a commitment to safeguarding
Download the resources for employers and staff
Share the resources for staff with your teams
Remember to download our free safeguarding resources designed specifically for the hospitality and travel industry. Explore the resources below for employers and for managers and frontline staff.
You can also view and download all of the resources for both employers and staff using the download link below.
Resources for employers
Download a helpful guide to safeguarding for hospitality and travel employers.
Download different videos that can help you learn about the important role you and your team play in keeping children safe. The individual videos can also be shared with staff as standalone films, for example over the intranet.
Resources for managers and frontline staff
Download a toolkit designed to help hospitality and travel staff play their part to protect children.
Download different posters designed to help your staff know what to do if they're worried or concerned about a child.
Download 'What to do' poster PDF
Download 'What to do' poster editable Powerpoint
Download 'Everything alright?' poster PDF
Download 'Everything alright?' editable Powerpoint
Download our videos to learn more about how you can help keep children safe through your role in hospitality.
Download the Safeguarding 'Why it matters' video
Download the Safeguarding 'What to look out for' video
You can use these audio readings of case studies to help learn more about safeguarding in hospitality.
Download Maria's story audio file
Download Noah's story audio file
How can you make your company even safer for children?
1. Make sure your safeguarding procedures are clear and easy to find.
2. Use our guide and easy-to-follow toolkit.
3. Display our awareness-raising posters.
4. Build whole-team confidence with regular safeguarding training sessions.
More help and advice
Report abuse
Whether you want to report child abuse and neglect, or are worried about a child and aren't sure what to do, we have advice to help.
