Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 between 10am and 4pm, Monday to Friday, or by emailing [email protected] between 11am and 4pm, seven days a week. If you send an email when the service is closed, it won't be received, and we won't know that you've tried to get in touch.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Building a better online world
Online harm to children impacts the whole family. We have advice and support to help.
We know how hard it can be to help children navigate the online world. We have advice on how to talk to your children about online safety, and resources to help you understand the risks and benefits of a child's online world.
This page has been created with the support of The Archewell Foundation Parents’ Network. As part of The Archewell Foundation’s focus on mental health, the Foundation has built a community of families who are coming together to support one another and mobilise against online harm.
Support and advice for parents
Support for children and young people on Childline
If you work or volunteer with children and young people we have advice to help you keep them safe online.