Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
On this page...
Partners since 2023
Providing pro bono consultancy for our Child Safety Online team, Baringa's expertise has helped us better understand and address children's online safety concerns.
Partners since 1986
BT are a long-standing partner of Childline, with their staff generously supporting us through payroll giving.
Partner since 2019
Calpol aims to increase understanding, awareness and funds for our Helpline through cause related marketing activity and their brand-awareness campaign, Don’t Bottle It Up.
Partners since 2024
Clarion Housing supports our Building Connections programme (a service for children who are experiencing loneliness) by volunteering and fundraising throughout the year.
Partners since 2021
CV Library support our work by donating for every CV uploaded, as well as employee fundraising and volunteering.
Partners since 2025
2025 Charity partner of the year. They are supporting us by raising funds through their product sales.
Partners since 2017
GoHenry’s young customers support our work through their banking app, enabling them to become banking savvy whilst raising funds to help every child have a safe childhood.
Partners since 2009
HFD Group donate every year to Childline in Glasgow, helping us be there for children 24/7.
Partners since 2012
Home Bargains support our work in Liverpool through a range of activities including the sale of bespoke products in store, sponsorship of our Carols by Candlelight event and employee fundraising.
Partners since 1985
JCB have supported our services in Staffordshire and North Wales through employee and supplier fundraising.
Partners since 2023
Jet2 and Jet2holidays have committed to making us one of their charity partners for the next 3 years. Money raised from the sale of their scratch cards is just one of the ways they fundraise to support our work.
Partners since 2021
We’re working with LEGO Group to promote the LEGO Group’s Build & Talk online safety resources. These are fun activities to help parents and caregivers talk with their children about online safety through the joy of LEGO® play.
Partners since 2017
Through employee fundraising, sponsorship and selling products in store, Lidl GB have raised over £10 million and changed the lives of millions of children. Since 2022, Lidl GB have been supporting our Childline service, focusing on the mental health of young people.
Partner since 2018
Lindt support us at Christmas through the sale of their 100g chocolate teddy bear, sponsorship of our Merry Little Christmas event and staff fundraising activities throughout the year.
Partner since 2004
Matalan’s support has helped raise funds for a purpose-built therapy centre in Liverpool. The Hargreaves centre opened in 2007 and now houses the Liverpool Childline base and other NSPCC services which have supported thousands of children and adults. Their staff and customer fundraising has raised over £11 million and continues to fund vital support for children and families.
Partner since 2025
Money Maze Podcast has chosen us as their Charity of the Year for 2025-6! They have donated media space where they will be promoting our Legacy Giving campaign, encouraging their viewers to remember the NSPCC in their will.
Partner since 2017
Morgan Stanley has significantly contributed to the funding of our Letting the Future in service, a therapeutics service for children who have disclosed signs of abuse. Morgan Stanley funded a therapeutic suite within the Lighthouse (based in Camden), as well as supporting us through a range of volunteering and pro-bono projects such as their Strategy Challenge.
Long term partner
NatWest Group's staff and customers support the NSPCC via payroll and Rewards giving, #GivingTuesday initiatives, employee fundraising and volunteering.
Partner since 2024
Through NIVEA’s social mission, NIVEA CONNECT (to combat loneliness and promote meaningful connection) they are supporting our Building Connections service, an online programme for young people experiencing loneliness.
Partner since 2020
OC&C Strategy Consultants work with us on pro-bono projects supporting key strategic decisions from projects that develop new services to our EDI work. They also support us through volunteering and staff engagement.
Partner since 2023
Advertising agency Open Partners have chosen us as their Charity of the Year 2024 and 2025. They will raise funds through company donations and staff fundraising and help us make industry introductions.
Partner since 2024
As one of Riviera Travel’s affinity partners, passengers can choose for Riviera Travel to donate 10% of their package costs to the NSPCC when booking a holiday or cruise. For every booking made quoting the ‘NSPCC’ a donation comes to us. To book call 01283 901 275 or visit their website.
Partner since 2024
TGI Fridays launched the start of our partnership together by donating £1 for every Xmas Menu sold in 2024. We are excited to continue our work together to keep children safe.
Partners since 2023
Our partnership is committed to ensuring every child has a happy and safe online life through an ambition to transform the moment a child receives their first phone. We have been working with Vodafone to create the phone safety tool kit, which includes guidance and activities to help families navigate the online world together.
Partner since 2025
We joined WeAre8 social media platform to help create a safer, more positive online space free from harmful content and algorithms. Users watch adverts to earn money, which they can either keep or donate to the NSPPCC via WeAre8’s digital wallet.
Partnered since 2008
Woodmansterne raise funds for Childline from the sale of Christmas cards every year.
Partner since 2024
Donated 100% of the income from their Word Tag App during December. We’re looking forward to seeing what more we can do together in the year ahead.
Partner since 2022
YPO support our work through product sales and fundraising. Their co-branded products and delivery vans also help raise awareness of Childline in schools across the country, ensuring Children and young people can seek support when they need it the most.
Award Winning Partnerships
We are proud to present some of our recent awards, showcasing our exceptional work with our partners. These highlight the outstanding collaboration and strong working relationships that drive our success.
Lidl
In 2023, Lidl won Silver in the Corporate Engagement Awards for the ‘Most Effective One off Campaign’ with ‘A day in the lonely’. The campaign aimed to raise awareness of Childline as a service for young people facing mental health concerns.
Matalan
In 2022 Matalan won Bronze in the Corporate Engagement Award for most innovative collaboration supporting the NSPCC’s Talk PANTS campaign. The Talk PANTS resources support parents of children aged 3-11, to have simple and age-appropriate conversations, that can help them keep children safe from sexual abuse. In 2020, Matalan helped to design a plush toy mascot for the campaign called ‘Pantosaurus’ and sold over 10,000 units in support of the NSPCC.
O2
We had an award-winning partnership with O2 for 5 years. During the lifetime of the partnership, we won an incredible 13 awards together, including an award at the Corporate Engagement Awards 2020 for Best Alignment of Brand Values and The Better Society Award for the Business with a National Charity – Children in 2019.
Blakemore
In 2021, Blakemore Retail received recognition for the Home and Out Alone campaign, winning the ‘Most effective long-term commitment’ bronze award at the Corporate Engagement Awards.
This campaign acknowledged the challenges parents face in determining if their children are ready to stay home or go out alone and provided valuable advice to help keep children safe.
