Children's services

Our services support children and families throughout the country.

We provide therapeutic services to help children move on from abuse, as well as supporting parents and families in caring for their children. We help professionals make the best decisions for children and young people, and support communities to help prevent abuse from happening in the first place.

To do this, we work directly with children and families in our service centres across the UK and Channel Islands and through innovative projects such as Together for Childhood

Our Scale-up Unit works with other organisations to help them deliver and test our programmes locally and sharing what really works, to help even more children and families.

Find out more about our services and how to access them.

Working with families

Baby Steps is a service that helps people prepare for becoming parents.

Pregnancy and the first few weeks after the baby’s birth are a really good time to reach out to new parents, help them build bonds with their baby and give them support.

The benefits of helping parents at this early stage can last a lifetime.

Who is it for?
New parents, who are less likely to get support, such as antenatal classes, during pregnancy. This can include parents who are under 20, have a drug or alcohol problem, are a victim of domestic abuse, have severe money problems or no social support networks.

Baby Steps takes place from the 7th month of pregnancy until after the baby is born.

Where is Baby Steps available?
Blackpool; York. 
Get in touch with one of these service centres.

Find out more at NSPCC Learning

Building Blocks helps parents develop practical skills and ways to cope with the pressures of bringing up a child.

Often parents who need support don’t get help when they need it. This puts children at higher risk of harm in the long-term. We developed this service so parents can feel more confident about caring for their child and keeping them safe.

Sessions are delivered by a practitioner who works with families in their homes.

Who is it for? 
Parents and carers who have children under the age of 7 who would benefit from support. 

Where is Building Blocks available?
Coventry; Grimsby; Tidworth; Newcastle upon Tyne.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Looking after a crying baby is hard but for some families it can lead to stress, depression and relationship problems. In extreme cases, parents may become angry and harm their baby. 

Our short film, Coping with Crying, prepares parents for the stress they might feel when their baby won’t stop crying and helps them to cope better. It aims to prevent non-accidental head injuries.

Who is it for? 
Coping with Crying is an online training course available to community health and social care organisations to deliver as part of their service provision for new parents and babies. 

Where is Coping with Crying available?
Coping with Crying in an online course. Find out more on NSPCC Learning.

Family Focus is an assessment that helps staff working with families to understand the type of issues families are facing, how concerning those issues are and what the impact is on the child and family.

This assessment helps us to understand the underlying reasons for the issues a family is experiencing so we can work to improve the situation for everyone, particularly the child or children involved.

Who is it for?
Children aged 7 or under, who are displaying concerning behaviours, who may be at risk of or suffering maltreatment, and parents who are struggling to cope. We work with a range of families – from those who have recently identified issues, to those who have many concerns.

Where is Family Focus available?
Grimsby; Newcastle; Coventary; Tidworth.
Get in touch with one of these service centres.

Parents Under Pressure™ supports parents who are on a drug or alcohol treatment programme, helping them to stay on track.

Getting parents the right support as early as possible helps them build healthy relationships with their children.

We provide advice to parents on how to deal with challenging behaviour and how to deal with their own emotions. 

Who is it for? 
Parents being treated for drug or alcohol problems, who have children under 8. They must also be able to understand spoken English.

Where is Parents Under Pressure™ available?
Blackpool; Glasgow.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Pregnancy in Mind supports parents during pregnancy.

It aims to help parents manage any difficulties they’re facing, such as anxiety or depression. It uses a range of activities including mindfulness, active relaxation and peer support.

Who is it for?
Expectant parents in the 12th-28th week of pregnancy (middle trimester) who have or are at risk of having anxiety or depression.

Where is Pregnancy in Mind available?
Jersey; Leeds; Swansea; Swindon; Tidworth; York.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Overcoming abuse

Letting the Future In is a service for children who’ve experienced sexual abuse. It helps children rebuild their lives so they can overcome the past and look forward to the future.

It’s a therapeutic service which allows children to express themselves through play. They can work safely through past experiences and start to move on.

We also work with parents or carers, to help the whole family.

Who is it for? 
Children aged 4-17 who’ve been sexually abused can be referred to this service.

We’ve also adapted this service for learning disabled children between the ages of 4 and 19, available in Camden, Craigavon, Gillingham, Peterborough, Prestatyn, Sheffield, Swindon, Warrington and York.

Where is Letting the Future In available?
Belfast; Camden; Carlise; Craigavon; Croydon; Foyle; Gillingham; Jersey; Newcastle upon Tyne; Peterborough; Plymouth; Prestatyn; Sheffield; Southampton; Stoke on Trent; Swindon; Warrington; York.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Children in care may not understand why they don’t live with their birth parents or the reasons why they entered care. This can affect their mental health.

Through our Life Story Work service, we support children in care where there are concerns about their emotional well-being. We help them build a clear sense of their identity, have a better understanding of what’s happened to them and help them get back on track.

Life Story Work celebrates a child or young person’s achievements. We recognise the resilience they’ve shown by overcoming adversity and help them see themselves in a positive light.

The service can last 6 to 9 months. By the end, the child will have produced a product (such as a book or a film) and have gained knowledge and experience they can continue to use in the future.

Who is it for?
We work with children aged 8 to 17 who may have had multiple placements or may not understand why they came into care. The aim is to help them build their self-esteem, while providing knowledge about their situation that helps them understand the past.

Where is Life Story Work available?
Liverpool; Nottingham; Gillingham; Prestatyn; Sheffield.

Get in touch with one of these service centres

Seeking Solutions offers children and young people help and support to deal with problems affecting their life, happiness or well-being.

The service helps to improve the young person’s confidence, skills and strengths, so they’re better prepared to cope with any future problems. It can help address a range of problems which could be affecting their life, including:

  • problems with relationships
  • peer pressure, bullying or problems with friends
  • family issues
  • coping with feelings like anger, sadness or rejection
  • low self-confidence
  • issues at school
  • managing anxiety.

Who is it for?
Seeking Solutions  provides support and advice to:

  • children and young people aged between 7 and 18 (young people can be referred up to their 19th birthday.) Younger children may be considered, depending on the individual
  • children and young people living with their parents or in care
  • children in need
  • children subject of child protection planning.

Where is Seeking Solutions available?
Belfast; Croydon; Gillingham; Jersey; Leeds/Bradford; Liverpool; Peterborough; Sheffield; Swindon ; Tidworth; York.
Get in touch with one of these service centres

Protect and Respect works with children and young people offering 2 types of support for children who either need support to learn about healthy relationships or who may be experiencing exploitation. One type of support is the Support and Protection service, for children who may be experiencing exploitation.

Our practitioners build a trusting relationship with child and parent, using a variety of trauma-informed approaches to improve wellbeing and resilience. This might include helping families improve their relationships with each other and building support networks. We work with other professionals such as the police, social workers and teachers to make sure a child has all the help they need.

The Support and Protection service is intensive and takes place over a six month period, which can be extended up to 12 months if needed.

Who is it for? 
The support and protection service in Protect & Respect is for children and young people aged 11 to 19, where there are concerns that a child or young person is experiencing exploitation. We provide tailored support for the child and their parent or carer.

Where is Protect and Respect available?
Camden, Carlisle, Croydon, Liverpool, Nottingham,Peterborough, Prestatyn, Sheffield, Swansea / Cardiff
Get in touch with one of these service centres

Find out more at NSPCC Learning

Infant Family Team is a service that helps social workers and judges decide whether a child should stay with their birth family or enter care permanently.

Moving in and out of care is very disruptive and can have long-term effects on a child’s mental health. But some effects can be prevented if they’re placed in a secure, loving home early in life.

Who is it for? 
We work with the birth parents and foster carers of children aged between 6 months and 5 years old. The children must be in local authority care for the first time, in a foster or kinship care placement.

We help parents to understand the effects of their own early experiences, recognise the importance of their role as parents, learn ways to make sure their children are safe and protected, and access associated support, such as alcohol misuse services.

We also support foster carers, helping them to meet the needs of children in their care.

Decisions about who the child should be permanently placed with are only made after the treatment phase. This decision is based on whether the parent is able to build their relationship with the child.

Where is the Infant Family Team available?
Croydon; Glasgow.
Get in touch with one of these service centres

Find out more at NSPCC Learning

The Lighthouse provides support to children and young people who have experienced sexual abuse to help them recover.

An advocate works with children and their families to access the services and support they need, when they need them. This includes working with doctors, nurses, play therapists, police, psychiatrists, and therapy workers. These specialists are all based in the same building, so children and young people don’t have to keep telling their story again and again.

Find out more on The Lighthouse website.

Who is it for?
Children and young people in Barnet, Camden, Enfield, Haringey and Islington. The service is also for adults with learning disabilities aged 18-25.

Where is The Lighthouse available?

Get in touch with this service centre.

Find out more at NSPCC Learning

Being made to go to court can be very scary for a child. Our Young Witness Service supports young people who have to attend court as a witness.

The service can reduce the stress they experience, prevent further trauma and help them give the best evidence they can.

Watch the video above to find out more about how the service works, and how it helps young people avoid more stress.

Who is it for? 
We provide support in Northern Ireland for young prosecution witnesses (under 18), in all types of criminal cases, as well as their parents or carers.

Where is Young Witness Service available?
Antrim; Belfast; Londonderry; Newry; Portadown.
Get in touch with one of these service centres

Find our more at NSPCC Learning

Preventing sexual abuse

In Ctrl is a group work programme for children and young people that aims to help them keep safe and prevent online sexual abuse. It lasts up to 8 weeks and can be delivered 1-to-1 when a child or young person needs extra support.

Who is it for?

This is a service for children aged 9-13 who may have existing vulnerabilities due to previous adverse experiences in their childhood. These adverse experiences may include physical, sexual, domestic or emotional abuse, neglect, parental ill health or substance use or absence or separation from parents.

Our practitioners support parents, helping them understand the work that is being offered to their children and the opportunity to discuss any concerns they have online.

Where is In Ctrl available?

Belfast, South Wales, Coventry, Leeds and Bradford, Plymouth, Warrington.
Get in touch with one of these service centres.

The National Clinical Assessment and Treatment Service (also called NCATS) works with children and young people at risk of harming other children sexually.

We run this service because children and young people with harmful sexual behaviour harm themselves and others. Those who develop harmful sexual behaviour have usually experienced abuse and neglect themselves.

Depending on the results of the assessment, we might recommend treatment or care that works with the young person on their own, or with the family.

Who is it for? 
Children and young people up to the age of 21 can be referred to NCATS for reasons such as:

  • they have a history of harmful sexual behaviour
  • they have convictions of sexual offences.

Treatment is tailored to the child, so the length of time we work with them depends on their needs.

Where is NCATS available?
NCATS is based in Camden, north London, but is available nationwide. Get in touch to find out more by calling 020 3772 9905 or emailing

Find out more at NSPCC Learning

Turn the Page helps young people overcome feelings that have made them harm another child sexually.

The programme aims to help young people change their behaviour by helping them realise what they’re thinking and feeling, and then how to manage their actions.

Who is it for?
Children and young people aged 5-18 who professionals are concerned about.

Where is Turn the Page available?
Belfast; Bradford; Camden; Cardiff; Carlisle; Coventry; Craigavon; Grimsby; Newcastle upon Tyne; Peterborough; Plymouth; Stoke on Trent; Warrington.
Get in touch with one of these service centres

Find out more at NSPCC Learning

Protect and Respect works with children and young people offering 2 types of support for children who either need support to learn about healthy relationships or who may be experiencing exploitation. One type of support is the awareness-raising group work, which is designed to meet the needs of children at an early stage.

We work with a wide range of organisations such as schools or youth clubs. When an organisation refers a child to Protect and Respect for group work, our practitioners will first make sure the programme is appropriate for the child’s needs. We brief the organisation about the programme so they can help support the child throughout the process.

Groups can include 3-8 children and young people. We develop a clear group agreement to make sure children are comfortable sharing their thoughts and feelings about topics such as consent, internet safety, healthy relationships and self-esteem. The content of the group work is designed to complement relationships and sex education. Extra support is in place during and after the sessions for any young people who need it.

Who is it for?

The awareness-raising group work is suitable for children aged 11-19 who have vulnerabilities or experiences which are leading professionals to have low level concerns about relationships with others. It is not designed to support children who are currently experiencing exploitation or who are suffering significant or complex trauma because of their experiences.


Camden, Carlisle, Croydon, Liverpool, Nottingham,Peterborough, Prestatyn, Sheffield, Swansea / Cardiff


Names and identifying features have been changed to protect identity. Photographs have been posed by models.