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Contact the NSPCC Helpline

You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].

Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.

If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

Find out more
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Under 18?

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

0800 1111

Contact Childline
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Our strategy 2021-31

Read about our vision and impact goals for the next ten years and find out how you can help us achieve them. Together, we can stop child abuse and neglect.

Read our full strategy document
Read our full strategy document

Our strategy is made up of 3 impact goals. Each of the goals detailed below contribute something different. On their own they will see us make significant and necessary changes for children. Together they will build on each other and have a huge impact on children's lives.

Impact Goal 1

Everyone plays their part to prevent child abuse

We’ll make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.

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How are we achieving this?

NSPCC Helpline

Our Helpline proivdes advice, guidance and support for adults and takes action on their behalf if they have concerns about a child. Last year we responded to almost 70,000 contacts.

Public Education Campaigns

With campaigns like Talk PANTS and Listen Up, Speak Up we've given more than 1.4million people the knowledge they need to keep children safe and support children to speak out if they're worried.

New Services

We're developing and evaluating new services to prevent child sexual abuse, including helping young people to understand harmful sexual behaviour.

Impact Goal 2

Every child is safe online

Together, we can transform the online world, so it’s safe for every child to go online.

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How are we achieving this?

Online Safety Bill

We campaigned for an Online Safety Bill to protect children online. We're now making sure it's implemented correctly.

Report Remove

Report Remove is a tool that enables young people to request removal of sexual images or videos of themselves online. Last year over 1,200 pieces of content were removed.

Techosaurus

Our online safety dinosaur helps make conversations about online safety with your children easy.

Impact Goal 3

Children feel safe, listened to and supported

We want more children to be able to speak out, so they feel safe, listened to and understood.

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How are we achieving this?

Childline

Childline helps anyone under the age of 19 with any issue they’re going through.Last year we provided over 160,000 counselling sessions.

Speak out, Stay safe

Speak out, Stay safe supports all UK primary school settings to teach children about abuse, understand that they have the right to be safe, and know what to do if they’re ever worried or scared. We reached more than 1.5 million children in over 6,000 schools in 2024/25.

Talk Relationships

Talk Relationships supports all UK secondary education settings to confidently deliver inclusive sex and relationships education. Over 5,000 courses have been completed since 2022.