We’ve made some changes to our webform to make it easier and safer to use.
This form will time out and the information you've entered will be deleted if you leave it inactive. This is to protect your privacy as well as the child you are concerned about. But this does depend on the browser and device you're using. If you are concerned about this, we have more information and tips to help you complete the form below.
Tips to help you complete our form
We have taken steps to protect you and the child you're concerned about - so this form will time out after 4 hours. However, if you're using Google Chrome, this does depend on your personal browser settings.
To ensure the information you're sharing with us remains confidential and private, you can:
- switch to private browsing on the browser you are using to complete this form
- clear your browsing data (internet history) immediately after you've submitted the form
- reset the password on your computer, phone or device - choosing a secure password that no one else knows.
To help you complete the form, there are some things it may be helpful to know or think about before you start.
- We’ll ask you for the child and their family’s details, names and address. Try to have these to hand before you start – or if you don’t know, to provide as much detail as you can.
- It is helpful if you give examples of the things you’re worried about and tell us how they affect the child or children.
- If you want advice about a situation, you’ll need to provide your details so we can contact you. You can also send us an email at email@example.com.
- There are some mandatory fields that you’ll need to complete to move on to the next page of the form; we’ve tried to keep these to a minimum.
There are lots of reasons why you might want to remain anonymous. You don't have to share your details with us, but if you do, you can tell us not to share them with other agencies – like the police or social services.
If we think a child could be at risk we have a duty to share information that you give us with other agencies. But we'll respect your wishes around remaining anonymous.
If you do provide us with your details, this means we can:
- offer you advice if you’re worried about yourself or a member of your family
- come back to you if we need more information before we take action to protect the child or children
- suggest other agencies that may be able to help you – such as Women’s Aid if you’re experiencing domestic abuse, Child Law Advice if you need help with legal issues or Childline, our helpline for children and young people.
We will contact the police if we think that we need to check on a child’s safety or if an investigation is needed, for example if there is a disclosure of sexual abuse.
If you think the child or children you’re worried about are in immediate danger, please call the police immediately on 999, or call our helpline on 0808 800 5000. We’re open Monday to Friday 8am – 10pm or 9am – 6pm at the weekends. It’s free to call and you don’t have to say who you are.