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If you think a child is in immediate danger

Don't delay – call the police on 999,
or call us on 0808 800 5000, straight away.

We’ve made some changes to our webform to make it easier and safer to use. 

This form will time out and the information you've entered will be deleted if you leave it inactive. This is to protect your privacy as well as the child you are concerned about. But this does depend on the browser and device you're using. If you are concerned about this, we have more information and tips to help you complete the form below.

Tips to help you complete our form

Protecting your safety

We have taken steps to protect you and the child you're concerned about - so this form will time out after 4 hours. However, if you're using Google Chrome, this does depend on your personal browser settings.

To ensure the information you're sharing with us remains confidential and private, you can:

  • switch to private browsing on the browser you are using to complete this form
  • clear your browsing data (internet history) immediately after you've submitted the form
  • reset the password on your computer, phone or device - choosing a secure password that no one else knows.

Before you start

To help you complete the form, there are some things it may be helpful to know or think about before you start.

  • We’ll ask you for the child and their family’s details, names and address.  Try to have these to hand before you start – or if you don’t know, to provide as much detail as you can.
  • It is helpful if you give examples of the things you’re worried about and tell us how they affect the child or children.
  • If you want advice about a situation, you’ll need to provide your details so we can contact you. You can also send us an email at help@nspcc.org.uk.
  • There are some mandatory fields that you’ll need to complete to move on to the next page of the form; we’ve tried to keep these to a minimum.

What we do with your details

There are lots of reasons why you might want to remain anonymous. You don't have to share your details with us, but if you do, you can tell us not to share them with other agencies – like the police or social services.

If we think a child could be at risk we have a duty to share information that you give us with other agencies. But we'll respect your wishes around remaining anonymous. 

If you do provide us with your details, this means we can:

  • offer you advice if you’re worried about yourself or a member of your family
  • come back to you if we need more information before we take action to protect the child or children
  • suggest other agencies that may be able to help you – such as Women’s Aid if you’re experiencing domestic abuse, Child Law Advice if you need help with legal issues or Childline, our helpline for children and young people.

If the concern is serious

We will contact the police if we think that we need to check on a child’s safety or if an investigation is needed, for example if there is a disclosure of sexual abuse.

If you think the child or children you’re worried about are in immediate danger, please call the police immediately on 999, or call our helpline on 0808 800 5000. We’re open Monday to Friday 8am – 10pm or 9am – 6pm at the weekends. It’s free to call and you don’t have to say who you are.



Your concerns

Children's Details

Your Details

Review

Your concerns

About your concerns 

Please say as much as you can about the situation – it will help us take the right action. Tell us the facts that you know, as well as any concerns you have about that child.

Please give us details about the child or children you are concerned about

Do you think that the child or children are at immediate danger now or later on today? *
Does the child or children have any current injuries, marks or bruising?

Can you tell us details about what you know?

Are your concerns about online abuse?

Do you know or suspect that any of the following issues may affect the child or children's home life?

Substance misuse, which may include alcohol, prescription drugs or illegal drugs?
Domestic abuse, which may include physical violence, emotional abuse or controlling behaviours?
Adult mental health difficulties?

How long have you had these concerns?

If you have reported your concerns before, please tell us who you have reported them to:

Is there anything else you would like to tell us?

Children's Details

Details about child(ren)

Please provide us with as much information as you can about the child or children you’re worried about. We understand you might not have all the information – but anything you can share will help our helpline professionals take the best action to protect the child.

Address Details

Do you know the postcode for the child's home address? *

Children's Details

Remember to click the save button to add a child. If you are having problems adding a child please try calling the helpline directly on 0808 800 5000 or emailing us at help@nspcc.org.uk.

 

If the child is a resident outside of the UK and is a non-UK citizen we would advise you to report your concerns to the appropriate agency in the country where the child lives.

Other Home Occupants

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Your Details

Your Contact Details

You can contact our helpline anonymously if you don't want to tell us who you are. However, it's really helpful to have your name and contact details, as we may need to contact you for more information in order to protect the child or children that you are concerned about.

Your Address

Other Information

It can be really helpful if Children’s Services or the Police could talk to you directly about your worries. Are you happy for us to share your contact details with Children's Services, Police or any other appropriate agency? We will make clear that your information must not be disclosed to the family that you're concerned about. *

Review

Your Concerns

Edit this section

Is the child(ren) in immediate danger?

What is placing the child or children in danger today?

Please add any details about anything else that has happened over the last few days that has put the child or children in danger.?

Does the child or children have any current injuries, marks or bruising?

Please give details on what the injuries are and how they were received?

Please tell us any additional information about why you're worried for the child or children. What else have you seen or heard?

Please tell us as much as you can about why you're worried for the child or children. What have you seen or heard?

When did you last see or hear something that worried you?

Where did you see or hear this?

How do the things that you've seen or heard affect the child or children?

Are your concerns about online abuse?

Please provide details of any social media accounts, usernames or email addresses involved and include any details of concerns that you haven't already shared.

When did you last see or have contact with the child or children you are concerned about?

Substance misuse, which may include alcohol, prescription drugs or illegal drugs?

Please provide as many details as possible. Details might include: what drugs are used? How often? Is this in the presence of the children? How does this affect the adult's behaviour towards the children?

Domestic abuse, which may include physical violence, emotional abuse or controlling behaviours?

Please provide more details about how domestic abuse is affecting the child's home life. For example, what abuse is taking place? How often does this occur? When was the last incident that you are aware of? Has the child or children been present during these incidents?

Adult mental health difficulties?

Please provide more details about how the adult's mental health difficulties are affecting the children. Do you know if these have been diagnosed by a health professional? Do they have any support for their mental health?

How long have you had concerns about the child?

If you have reported your concerns before, please tell us who you have reported them to

Please give the approximate date(s) and name of the Local Authority that you reported them to.

Please provide any reference numbers and approximate dates of the previous police reports if possible.

Please give details of who you reported your concerns to and the approximate date.

Is there anything that you haven't told us already that you think we need to know in order for us to understand what is happening for these children? For instance, do the children or family members have any health needs or disabilities that we should know about?

Children's Details

Edit this section

Do you know the child's home address?

If you don't know the full address, provide as much identifying information about their location as you can. If you know the name of the town or city & local authority, please also include this here, as this will make it easier to take action to protect the child.

Address

Town/City

Postcode

Please add details of the child or childrens nursery, school, GP, health visitor or any other professional involved with the family, including their name, role and level of involvement, if you know it. This is particularly important if you have not been able to provide their full address, any details that help to identify the child/family are vital for us to take any action.

Children

Are there any other adults who have contact with the child and who you feel may be a risk to them? If yes, please provide name and details.

Occupants

Please add any identifying details of family/friends who have contact with the children. How often do they see the children? What is their relationship to the children?

Your Details

Edit this section

Your Name

Your Contact Number

Your Email Address

Address Line 1

Town/City

Postcode

Your Date of Birth

Your Gender

Your Ethnicity

What's your relationship to the child/family/situation that you are concerned about?

Please specify

It can be really helpful if Children’s Services or the Police could talk to you directly about your worries. Are you happy for us to share your contact details with Children's Services, Police or any other appropriate agency? We will make clear that your information must not be disclosed to the family that you're concerned about.

Your contact details will be used to respond to your enquiry and administer the service. We may contact you to ask for feedback on how the service was helpful to you. (Published responses are anonymised). We also use information for monitoring the quality and performance of our service. We will not share your details with any other organisations for them to use for their own purposes. View our privacy policy for full details.