Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
Make a phone booking
Call Riviera Travel on 01283 893 313, or any advertised number and quote 'NSPCC' when you book your holiday
Book online
Either use our dedicated link to book online, or once a booking is made, contact Riviera's affinity team within 48 hours to make sure we can receive the donation.
How your holiday donation can help the NSPCC
Over 80% of our income comes from those who choose to give to us, so your support is vital in helping keep children safe.1
From the average price of a cruise from Riviera Travel, your holiday donation could:
- Pay for an NSPCC practitioner for 9 hours, supporting parents and families in caring for their children.2
- Help pay for our trained volunteer counsellors to answer 57 life-changing calls and messages to Childline from children in need of help.3
- Pay for our practitioners to answer 46 calls to the NSPCC Helpline from anyone worried about a child's safety.4
Kirsty Lawson, Head of National Corporate Partnerships said:
"We are hugely grateful to Riviera Travel for selecting the NSPCC as an Affinity Partner.
"It's nice to get away and enjoy a little sunshine, and this is a brilliant way for holidaymakers to support the important work we're doing with children and families across the UK at no extra cost to themselves."
Terms and conditions
- Your donation will be made approximately 30 days after your holiday is completed and Riviera Travel receives the invoice.
- We don't receive donations on bookings that are cancelled prior to departure.
- The donation is a percentage of the basic cost per person, and doesn't include room/travel upgrades and supplements or insurance premiums, but does include deck supplements on the river cruise programme.
- The donation isn't valid on bookings made through a third-party such as a travel agent, another booking site, or departures that are exclusive to specific publications.
- We are not endorsing Riviera Travel as a supplier of holidays, and other holiday providers are available for you to book without making a donation to us.
More ways to support us
References
- NSPCC (2024) Annual Report 2024/25
- £28 could pay for a trained practitioner for 1 hour, supporting parents and families in caring for their children.
- £4 could help answer a child's call for help to Childline.
- £5 could pay for one of our practitioners to answer a call to the NSPCC Helpline.
- The NSPCC's Helpline responded to 69,920 contacts in 2024/25, from people who were concerned about a child's welfare.
- Childline provided 6,285,327 in depth counselling sessions to children and young people between when Childline started in October 1986, and 31 March 2025.