Contact the NSPCC Helpline
You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].
Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.
If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.
Under 18?
Childline offers free, confidential advice and support whatever your worry, whenever you need help.
How payroll giving works
Donating with payroll giving is a simple and easy way to give to the NSPCC directly from your pay.
You can donate through your pay before tax is deducted, so it’s less cost to you. Anyone can donate with payroll giving, however you're paid.
You won’t need to give us your bank details and can also change or stop your donation at any time by contacting your payroll department.
- For 20% tax rate you'll only pay £4.
- For 40% tax rate you'll only pay £3.
- For 20% tax rate you'll only pay £8.
- For 40% tax rate you'll only pay £6.
- For 20% tax rate you'll only pay £18.
- For 40% tax rate you'll only pay £16.
How to start payroll giving
1. Sign up to payroll giving online via Payroll giving in action and choose us as your charity.
2. Your employer will then start to deduct the donation from your gross pay, so it costs you less.
3. Your donation should start within 3 months. Set up a new one if you change employers.
How your donation helps
£5 could pay to answer a call to the NSPCC Helpline.
£10 could pay for art materials to help a child express how they feel.
£20 could pay to answer 5 children’s calls to Childline.
How your support makes a difference
Meeting standards
We've agreed to stick to a strict set of codes and a fundraising promise, which means we treat our supporters and donors with respect, fairness and honesty and we are always clear about how we raise money.
How your money is spent
Your donation is restricted to our Childline service which enables us to answer contacts from children no matter what their worry or concern or method of contact.
Around 75p in every £1 we spend goes directly to helping children and young people. This includes working with children and families, our helplines, our Schools Service and child protection and awareness campaigns like PANTS. Read our latest Annual Report (PDF).