Volunteer for Childline Will you be there when a young person needs you the most?

Childline helps children and young people 24 hours a day, every day of the year. 

Becoming a Childline volunteer means being there when a child needs you the most. Just 4 hours out of your week can help thousands of children and young people. Sometimes all they need is someone like you who has the time to listen. 

We also have a brand-new email counselling role: you can make a difference by answering emails from children and young people who need help and support.

Ways you can support Childline

2016 is a big year. For 30 years, Childline has been a place for children to turn - even when it feels like no one else is listening. But right now we can only answer 3 out of every 4 contacts from children. Will you help us to keep children safe now, and well into the future? 

Be the warm, reassuring voice a child first hears when calling us.

Our switchboard volunteers are the first person a child will speak to when they call Childline. They calm the young person, reassure them and explain a little about the service, before putting them through to a counsellor. 

Think this may be the role for you? Learn more about what switchboard volunteers do.

Search for switchboard volunteer roles near you

You’ll be trained and develop the skills needed to offer comfort, support and practical advice to the many young people and children who call us for help.

Think this may be the role for you? Learn more about our volunteer counsellor role.

Search for volunteer counsellor roles near you

You can make a difference by answering emails from children and young people who need help and support.

Could you spare 3.5 hours per week? Our Liverpool, Belfast, Glasgow and Birmingham bases are looking for volunteers. We'll give you the training needed to help the many young people and children who contact us.

Think this may be the role for you? Learn more about what email volunteer counsellors do.

Search for email volunteer counsellor roles near you

Our admin volunteers give a few hours each week to help behind the scenes. This could involve anything, from processing case notes to collecting feedback from volunteers.

Think this may be the role for you? Read about what our admin volunteers do.

Search for admin volunteer roles near you

So you've found a volunteer role. You think you're perfect for it. What's next? Easy. Go to the vacancy you’d like to apply for and click 'Apply for this role'.

If you need to create an account with us, use our sign in options or enter your name, email address and choose a password. 

Login or set up account

We've made improvements to our volunteer pages. If you made an application before 25th August 2015 and wish to access it, please log on here to access it.

Children's stories

Real life stories of children who've experienced abuse and other difficulties – and how we have helped them.
Read real life stories

There were over 300,000 Childline counselling sessions with children and young people in 2015/16

Explanation: Childline provided 301,413 counselling sessions to children and young people in 2015/16. In 291,753 of these counselling sessions they talked about their own concerns and in 9,660 they contacted us with concerns they had for another child or young person (third party concerns).

For more information see Safer childhoods, brighter futures: keeping children safe today and for generations to come: annual report and accounts 2015/16 (PDF).

Get in touch

If you have any questions about a role or the training provided, get in touch.

0121 227 7577

Email Childline volunteer recruitment

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