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Contact the NSPCC Helpline

You can contact our Helpline by calling 0808 800 5000 or emailing [email protected].

Our voice Helpline is available 10am–4pm Monday to Friday. You can email [email protected] at any time for free. You have the option to remain anonymous.

If we have not yet responded to you and your concerns for the safety of a child increase, please contact the police or local Children’s Services directly. Please be assured that we'll action all contacts that our Helpline receives.

Find out more
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Under 18?

Childline offers free, confidential advice and support whatever your worry, whenever you need help.

0800 1111

Contact Childline
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Childline supports thousands of young people on gender and sexuality

As we celebrate Pride Month, we’re also reminding children and young people in the UK that Childline is here for them. We offer free, impartial and non-judgemental support, no matter the topic.


Over the past 12 months Childline (an NSPCC service) has delivered 2,419 counselling sessions related to gender and sexuality.1
 
Where gender was known, 62% of these counselling sessions were with young people who identified as trans or non-binary.2
 

Top five concerns

The top five concerns discussed around sexuality and gender identity were:
  • Coming out 
  • Questioning sexuality/gender identity
  • Gender dysphoria (where young people feel there is a mismatch between their biological sex and gender identity)
  • Bullying based on gender or sexuality3
  • Discrimination and/or prejudice.
Young people also contacted the service to talk about homophobia and transphobia they felt they had experienced or witnessed, either first-hand, online or through the media. Other concerns discussed included waiting lists for services, such as gender identity services.

Talk Relationships

Through our Talk Relationships service, we are also supporting secondary school teachers to feel more confident when delivering sessions around healthy relationships and leading inclusive discussions.
 
Childline is encouraging adults to be understanding and respectful when young people are exploring their sexuality and gender identity, as well as being there for any young person who wishes to discuss these topics. 
 
Childline is also a safe space for young people to explore this subject and there are resources available online for both children and parents.

One young person, aged 15, told Childline: “I’m struggling to let my parents know I’m gay. I’ve told my sister, and that went well, but I know my parents will be dismissive and just say I’m too young to know for sure.

"I don’t want them to change everything about how they see me because of my identity, but at the same time I want them to accept and love me for who I really am.”4

Shaun Friel, Childline Director, said: “Young people may worry about judgement or a lack of acceptance when expressing their thoughts and concerns around sexuality and gender identity.
 
“That is why it’s crucial that there are confidential and non-judgemental spaces such as Childline where children can share freely and feel supported. This Pride Month, the service remains as committed as ever to helping young people with these concerns.” 

Pride events

For the second year, Lidl GB is sponsoring the NSPCC’s presence at Pride events in Great Britain, helping us demonstrate that we’re here for all children and young people.

Help and resources for adults and children

For children and young people

For parents and carers

Note: The photograph on this page was posed by a model.